What are the customer maintenance skills for bookkeeping?

First of all, cut the jargon:

When an enterprise looks for an agent to keep accounts, it shows that the enterprise does not understand or fully understand the knowledge of finance and taxation, so when answering questions or asking questions to the enterprise, it is necessary to say less jargon. Don't make a long speech to show your professionalism. You look like a professional, but it's all water.

Second, get to the point:

When answering other people's questions, in order to prove the correctness of their views, some people often mention the old story of 800 years ago: you still remember the story of XXXX, just like your present situation. You know, you serve small and medium-sized enterprises, and the characteristic of small and medium-sized enterprises is that they are generally understaffed. So their time is very tight, so when you answer the questions of the enterprise, you should come straight to the point without proving the correctness of your point of view, because the customer regards you as an agent accountant, and in his mind you are professional and reliable.

Third, the fixed contact:

Small and medium-sized enterprises, especially small and medium-sized enterprises in partnership, often have more than one person in charge. So when talking about customers, you should ask the enterprise to arrange a person in it as a fixed contact with you in the future. The accountant has something to call this person, and the enterprise has financial problems through this person to ask questions. If you don't want the company to arrange fixed contacts, then one thing, a company can easily produce several opinions, and you don't know who to listen to.

If you want to acquire more skills and resources, you can join a large fiscal and taxation enterprise.