1. Find the seller directly. Pay attention to manual customer service, and inform yourself that the parcel has been stranded in the transfer station for a long time, and the logistics information has not been updated for a long time, so I didn't get the parcel.
2. Find a transaction link of the purchased goods, and click Apply for after-sales treatment. The reason for choosing a refund is that the courier has not been delivered. After seeing the demand, the customer service will also handle it, check with the courier company to agree to a refund, and you can choose to place an order again.
3. You can check with the seller and coordinate with the courier company, and you can keep an eye on the changes of a logistics information in a few more days.