Business hall manager competition 1 speeches by leaders and colleagues:
Hello, everyone: My name is xx, and I come from xx Branch. The position I am competing for today is the manager of telecom business hall. First of all, thank the company and leaders for giving me this opportunity to show myself. 20xx joined xx branch in June. From 1 1 in 2008 to 1 in 2002, he served as the telecom business hall and the manager of the telecom business hall. In 2009, he was rated as an excellent manager and led the telecom business hall to win the second place in the 18 standardized benchmark evaluation in 20xx. In the first and second quarters of the same year, the telecom business hall was rated as the growth hall, the best improvement team, the outstanding hall manager of 20xx, the outstanding individual and the outstanding hall manager of 20 12. I am happy to sum up my past. Although I have experienced many ups and downs in my work, I am still willing to gain more. At present, my position is VIP customer service maintenance manager. Maybe everyone is puzzled by my bidding for this position, but there are some things.
I think I have the following advantages in this competition for business hall manager:
1 Work experience advantage: As the saying goes, an old horse knows the way. I have worked as a business hall manager, and have a deep understanding and experience sharing on the publicity and display, management process, personnel division, post division and marketing methods of the business hall. I think it is no problem for me to understand and adapt to the post of second-level office manager now, so I can start working soon, and I have a unique advantage in work experience.
2. Strong team management ability: from the initial sales staff to the business hall manager, I fully understood the psychology and working mentality of front-line sales staff. During my tenure as office manager, I participated in the study and training on team building organized by provincial and municipal companies many times, and accumulated a lot of team management experience, which laid a rock-solid foundation for team management. As a qualified hall manager, only good quality and excellent business skills are not enough. If the business hall wants to operate and develop, it must have a perfect business development plan.
I will make exhibition boards in the business hall according to the number and objectives of tasks issued by the company every month, record the assessment contents and objectives, and issue corresponding tasks to every salesperson and household, so that employees can know their daily work priorities and task completion, and try their best to complete the tasks issued by the company through various forms of speculation halls and outdoor activities every month. Moreover, the business hall is not a separate department, which needs to deal with other departments, such as the daily maintenance and repair of the facilities and equipment in the business hall, and needs good communication and coordination skills.
If I succeed in bidding for the manager of the telecom business hall, I will claim the goal of the telecom business hall and work hard in the following aspects:
First, establish internal assessment rules and regulations, formulate a fair and reasonable management system with clear rewards and punishments, refine the division of responsibilities of each post according to the daily work and assessment indicators of the business hall, so that everything in the work can be managed and implemented to prevent dead ends, so that everyone can work as an AB post, supervise each other at work, and assign corresponding work according to each person's own advantages:
Second, when going out, there are no dense communities around the business hall, and most of them are villages in the city. Convergence service is still the focus of number allocation. For the development of smart phones, we should not only rely on the convergence of services but also strive to develop a single mobile phone user. Adjacent to xx College, you can use this resource to develop smart phone products, stick to going out, and arrange to distribute leaflets in the responsibility area for about 2 days every week.
Third, use holiday activities to attract users to the business hall, seize users who enter the business hall, and promote sales. This requires everyone to implement the training of marketing skills given to us by the trainers, make use of the morning meeting and leisure time in the business hall, let everyone do more three-person coaching exercises, improve the sales skills of salespeople, commend and sum up experience for salespeople who sell well.
Fourth, improve services. You can do a good job of maintaining existing users, pay a return visit from Monday to Friday, and call back the single card users to pay for the old number rental machine, which will drive users to access the network for a longer time, thus reducing the arrears and three noes. I believe that as long as the service is good and the publicity is good, a fixed user base will be formed, new and old users will be able to rent more smart phones, and the leisure time of the business hall will increase. We will use this time to improve our service and standardize our service. We will vote for a service star every week and get a certain reward. We will select the one with the lowest score and the worst score every week and analyze it for you at the weekly meeting. We need to explain the bad reasons.
Speech by Business Hall Manager of Competition 2 Dear leaders and colleagues,
Hello everyone!
My name is xxx, I am xx years old this year, with a degree of xx, and I am currently the manager of a business hall. The reason why I took part in the competition on the podium today, I think I have many conditions to participate. First of all, I would like to thank the leaders for providing such opportunities, and also thank my colleagues for their trust and support in my work. I think every competition is not only an opportunity to show myself and know myself, but also an opportunity to learn from each other and communicate with each other, so I won't miss such a good opportunity.
The position I am competing for today is xx. Years of work experience have made me realize that it is not easy to be a qualified manager. As the person in charge of a unit, you should not only have the spirit of struggle, but also be good at planning. Not only should you be familiar with your own business, but you also need extensive knowledge; Not only must you have superb organizational management level, but you also need good interpersonal communication skills. I want to compete for this position, because I think I am fully qualified for this job. Because I think I have the following advantages:
1, the current marketing is actually mainly relationship marketing. I was born in xx, and I live in xx. I am familiar with the geographical environment of xx and the leaders and staff of government agencies. I firmly believe that with the joint efforts of all my staff and I, I will be able to coordinate the relationship with government agencies at all levels and make Unicom's business develop in a deeper direction.
2. I am passionate about my work. I will devote myself to my work 100% enthusiasm, and let the company's performance go up a storey still higher.
I am honest, have good cultivation and perfect work style. As a leader, we must first be good people. An incompetent leader is at most defective, and a leader with bad moral character is dangerous.
At present, I think xxx's work mainly has the following shortcomings:
1, the development of marketing channels is relatively narrow, and the communication with county committees, county governments and ministries, offices, bureaus, markets and towns is not ideal, and there is no network, so it has no absolute advantage compared with competitors.
2. The enthusiasm and initiative of cooperative business halls have not been fully exerted.
3. Employees' business knowledge, service awareness and service attitude need to be improved.
If I can win the trust of leading comrades and become the manager of xx successfully, I will work hard in the following three aspects to not disappoint my leaders and colleagues:
I will take the following measures:
First, do a good job in the daily management of the business hall
I will be responsible for organizing the implementation of various rules and regulations of the business hall, strengthening the daily inspection and assessment of business personnel, and ensuring normal business order.
Second, strengthen information collection.
Information work is the "eyes and ears" of leaders at all levels. Only by grasping the current market dynamics in time and letting the competition be in an environment where we know ourselves and ourselves can we be invincible. Business hall is an important window for information transmission. I will set up an information collection system in the business hall to guide the business personnel to establish information awareness, collect all kinds of information, and report the local market competition to the superior leaders regularly.
Third, improve service awareness and do a good job in service articles.
I will lead the business hall to establish a brand-new service concept. All the work in the business hall should start from the needs of customers and finally achieve customer satisfaction. All services should focus on customers' needs, and we are committed to providing services or products that exceed customers' expectations. All services go ahead of demand and win customers with satisfactory services. We should follow the principle of market orientation and customer orientation, regard the business hall as an important window to contact and serve customers, and put Unicom's personalized service throughout our work, so as to provide customers with the best service and consolidate and improve Unicom's competitiveness in various market segments.
Fourth, do a good job in marketing articles to improve the overall sales performance of the company.
The business hall is in the front line of the market and is in direct contact with customers, which is very conducive to the development of marketing work. At work, I will carry out "say one more word and do one more thing" and actively do a good job in marketing.
Fifth, do a good job in training sales staff.
I will train shop assistants in various business knowledge, service skills and marketing skills, instill advanced service concepts, and ensure that shop assistants can better master various business knowledge and basic service skills.
Leaders and judges, I chose this competition for only one reason: in front of work, I am a whistling arrow, marching forward bravely; In the face of responsibility, I have never been a wall in the wind, shrinking my head. Full of the expectations of leaders and colleagues, I will walk out with my head held high on the road of competition and let life and mission go together!
Speech by the manager of the competition business hall 3 Dear leaders, judges and colleagues,
Hello everyone!
I am honored to take part in this competition and cherish the opportunity of this competition. At the same time, I am full of confidence in this competition. No matter what the result of this competition is, I believe it will be a great gain in my life. I hope I can gain valuable experience and improve my comprehensive quality, working ability and professional quality through the exercise given in this competition!
My name is Wang xx, I was born in 19XX, and I was born in party member. I have been doing card control for nearly ten years. Thank you for your trust in me, and today gave me such an opportunity to sum up my experience and show myself. The following is my work experience. 1969 joined the work, 1970 transferred to the telegraph section of the municipal telecommunications bureau. During the period, I worked as a telegraph operator, monitor, business inspector and instructor, and was rated as an advanced producer for many years. Because of his outstanding flood fighting and emergency rescue work, he was awarded the first-class merit by the bureau, and 1992 as was transferred to the Telecommunications Section of the bureau. 1993, the city opened an analog mobile phone, which is also responsible for the management of mobile phone numbers; 1995 opens digital mobile phones, and is responsible for SIM management and mobile services, number source management and SIM card storage; 1999, the mobile branch was assigned to the mobile company to continue SIM card management, number source management and service inspection.
Today, the position I am competing for is my favorite job, mobile card administrator. I think I have the following advantages:
First, I have many years of practical experience in card management, and I can make suggestions for leaders from reality.
In this position, I work, explore and create. In the past ten years, I have given reasonable suggestions to leaders and employees, saving hundreds of thousands of yuan for the company. At the beginning of Unicom's operation the year before last, the competition was fierce, the number of users with pin numbers increased, and there were too many cards with pin numbers. I suggest that company leaders, county (city) branches and district marketing departments take back the cards in users' hands, and I am responsible for using the rest time to get up early and get greedy, and activate the cards for replacement. At that time, each card was in 50 yuan, and in 2000, 1 1,000 cards were activated.
Second, love and respect your job and ensure the excellent completion of your work.
As a card control, that is, the logistics soldier of the company's operation and development, years of practical work have made me develop the work style of treating the mobile company as my home. No matter whether it's a rest or a holiday, as long as you get a call, go to work immediately. 10 has worked hard for many years. Card is the "bullet" in the company competition. Without cards, there is no competitive weapon, let alone development. I remember that in 200 1, when the competition with China Unicom was fierce, due to the influence of the international community, the supply of SIM cards of companies in various provinces was in short supply, and there were different degrees of card shortage and card disconnection in various cities. With the relationship established with the responsible person of the card management center of the provincial company for many years, I took the initiative to get in touch with the provincial company. Sometimes I travel to Harbin on the same day and go to Harbin several times a month to get up early and get greedy, which ensures that the SIM card has never been broken in Yichun. In the past ten years, there have never been any mistakes in card taking, card issuing and number source management. It has laid a good management foundation and an accurate and efficient post style for SIM card management in our company.
Share worries for the company and complete any work assigned by the leaders. In May of 200 1 year, the intense and difficult work of modular revolution began. Mobile phone storage management is a heavy and meticulous work. Because the company leaders recognized and trusted my usual work, they gave me this job that no one wanted to take over. At that time, I made up my mind that I must manage it well and not make any mistakes. From April to the end of 65438+February, * * * more than 6,000 mobile phones were put into storage and delivered to the regional bureau, with few business personnel and heavy workload, and sometimes they arrived at night. After checking the goods, I worked until eleven or twelve in the evening, never complaining until the end. Due to serious and responsible work, we never make mistakes, and successfully completed the management of modular revolutionary mobile phones, which was well received by provincial companies. In addition, since 200 1, the company has carried out integral plus battery activities. Up to now, tens of thousands of batteries have not gone wrong. No matter how much work I do, I never complain, because I am a native of party member, and the floating employees can't live up to the trust of the leaders. They must do their jobs well, study hard and master new technologies, and successfully complete the number upgrade and SIM card issuance.
Frankly speaking, I care about the result of the competition and am eager to participate in success. But I pay more attention to the process of participation, because for me, the process of participation may sometimes be more important than the result. I think whether the game is successful or not, I will continue to work hard and stick to it. Thank you for your encouragement and encouragement, and thank you for your pertinent criticism and evaluation. I will definitely work harder, study business knowledge as always, make my account even, carry forward my advantages, overcome my shortcomings, and work hard for my favorite mobile career.
Thank you all.
Speech by the business hall manager of competition 4. Leaders and colleagues:
Hello everyone!
First of all, I am very grateful to the organization for giving me an opportunity to "sell myself". I am proud to participate in the competition of the duty manager of xx county sales department. I went to the podium to exercise and improve, to show myself and to be judged. Most of the people here are mentors and friends who gave me a lot of help and encouragement when I was growing up. With your help and guidance, I have gone through more than a year of development in the mobile company. Thanks to all the leaders and teachers who have given me help and guidance. Mobile business hall is the window department of mobile company, which plays an important role in receiving users, developing business, coordinating relations and resolving contradictions, in addition to normal charging and handling business. To sum up, it is to coordinate the relationship between people and do a good job in daily work. Reception, consultation, accepting complaints, etc. All belong to the category of coordination. It should be warm service, so as to treat each other with sincerity and change hearts with hearts; It is necessary to embody people-oriented and customer first. As the saying goes, "Gold cups and silver cups are not as good as users' word of mouth", we should win customers' trust by careful work bit by bit and establish a high-quality brand of "China Mobile" in customers' hearts. Important work inspires people to struggle, to create achievements and to achieve glory.
The content of my speech today is divided into three parts:
First, it is my personal situation;
My name is xxx. Born in xx, graduated from xxxx University in 20xx. I have been engaged in computer technology and sales since graduation. Joined the mobile company in 2007. During the more than one year in the mobile company, I tried to learn from the leaders and colleagues who are proficient in business and experienced, and my ideological consciousness and business skills have been greatly improved.
Second, my competitive advantage:
I have noble and upright character, good personal cultivation and perfect work style. If you want to manage well, be a man first, then do things. Incompetent managers are just defective products, and poor managers are dangerous goods. I am decent, open-minded, diligent and pragmatic. My principle in dealing with people is "being honest and doing things in a down-to-earth manner".
I have hardworking and selfless dedication. University and independent working life have cultivated my good qualities of "special efforts, special patience and special dedication".
I have a strong theoretical foundation of management. Since work, I have never forgotten to study, study hard, think hard, study more, and constantly recharge myself. I hope that theory can be integrated with practice and apply what I have learned. I have a pioneering, innovative and enterprising spirit. I have good language organization ability and strong working ability.
It is because of this year's efforts that I have made some gratifying achievements. But these achievements can not be separated from the training, support and encouragement of the company leaders and everyone present. Thank you again from the bottom of my heart! Speaking of which, some people may ask: aren't you blowing your own horn? Don't! I also have shortcomings. While affirming my own advantages, I am also soberly aware of my own shortcomings: Jiahe County is a place where I have never worked before, and I know little about local social relations. My weakness lies in my lack of management experience and informal personality. I just want to find and improve my own shortcomings through repeated challenges. I just want to prove to you through the experience of an ordinary young man that xx mobile employees are pioneering employees, employees who dare to challenge and meet challenges, and eternal challengers! Since it is a challenge, there will be success and failure. If I fail this time, I will work harder to hone myself and improve myself.
However, I am confident that diligence can make up for my shortcomings. I am young, have a strong ability to accept new things, and have a quick mind. With the help and care of my colleagues, I will overcome my shortcomings and do my work better in the future.
Third, it is the understanding of competitive positions and my working ideas.
As the duty manager of the county sales department, I must understand the main working ideas and goals of the branch. I sum them up in 24 words: "strengthen the quality inside, raise awareness, cultivate the image outside, serve with heart, develop and increase income." The details are as follows:
Take the system as the criterion, fully understand the intention of the company leaders, assist the office manager to establish and improve various rules and regulations of the business department, and supervise the implementation of the system. Market-oriented, carefully conduct market research, grasp the market competition situation, adapt to market changes, take effective measures, formulate market operation plans and marketing strategies, and conscientiously implement the market operation strategies and plans of the branch. Only in this way can the operating results be continuously improved. Promoting development through service is the lifeline of China Mobile. To improve service quality, we must start with the quality of employees. It is essential to organize employees to carry out new business training, improve the quality of employees, and finally achieve the goal of increasing the efficiency of enterprises. I always think that being a good manager on duty means being hard-working, dedicated, not demanding, not selfish, thinking about what the salespeople think, being anxious about what the salespeople are anxious, being fair and honest, always putting yourself in the shoes of the salespeople and considering their feelings, which is related to their personal interests, striving for them and trying to satisfy them. At the same time, set an example with your own personality charm.
Confucius said in the Analects of Confucius: "His body is upright and he acts without orders; His body is not right, although he does not obey. " This sentence is to warn us that we must correct our anger and set an example. My motto is: "law is enough to convince people, forgiveness is enough to win people, and leadership is enough to lead people." Finally, no matter what the result of this competition is, I will treat it correctly, accept the test of the organization, win without arrogance and lose with grace. I believe that with the support of leaders and comrades, with my confidence, ability and hard work, I can be qualified as the duty manager of xx business department.
Thank you!