1. There is no mention of customer fees in the whole FAQ. The advertisement put by the shopkeeper in Tik Tok only shows that the user's maximum loanable property is 80% of the valuation, the maximum amount is 30 million yuan, and the annualized interest rate is 3.85%. There is a special account manager and a service number. Then the customer will provide the name, mobile phone number and location information of the property. According to the page display process, there will be a special account manager to communicate the specific loan demand customization plan by telephone, and the loan will be successfully distributed to the customer account after approval, including common problems.
2. Customer disputes. The agency fee of nearly 2% of the loan amount is an unavoidable figure. When the real participants in the loan, customers and banks don't know the composition of this part of the fee in advance, it is easy to bring customer disputes when the loan is patted and the loan intermediary collects this part of the fee.