Personal Work Summary of Sales Manager 1
The year of 20__ was the year with the highest sales of the company. All the work has been improved as never before, and the comprehensive strength has been greatly enhanced. This is the result of hard work, dedication, hard work and sweat of all employees and leaders at all levels. More importantly, the group company has a pragmatic, enterprising and pioneering sales team, which has made indelible contributions to the company's rapid development. After the probation period of half a year, I can officially become a member of the big family of the sales company. The joy is beyond words.
Looking back on my work in the past year, I found that I am self-motivated, dedicated, conscientious and get along well with leaders at all levels. As the end of the year approaches, it is necessary for me to review my work, with the purpose of learning lessons, improving myself, making my work better, and having the confidence and determination to do it better in the new year.
I. Sales overview:
By the end of 20__, 65438+February, 3 1, I was responsible for 28 customers. In the second half of the year, the task is 20__ tons, the actual sales volume is _ _ _ _ tons, and the target is _ _ _ _%. Annual sales: _ _ _ _ _ Yuan (including freight: _ _ _ _ _ _), Funds recovered: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Second, the specific performance of duties:
1, internship period: 20 years 1-6 months.
1) The management company has 13 customers, with monthly shipments ranging from 150T-250T. After half a year's training and the guidance of manager Lin, I can completely cope with delivery and customer communication. In the first half of the year, I handled four customer complaints and basically learned the process of returning goods. I can operate and handle them independently in the future.
2) Complete the statistical report and work summary of new customer development on time every month, and implement the daily newspaper system in June.
3) Start the CRM system.
4) Send samples to 60 customers, and track and feedback the trial situation in time, but these customers are small in scale, most of them ask for samples by phone, and some of them only have a small number of orders after half a year of contact (such as Liang Shuang and Keliang), which shows that development is more difficult than maintenance. Successfully developed 40 new customers, but the number of points is small, and the customer base procurement is also unstable.
5) Develop new products of R&D department to find the market: GMT yarn and medium alkali SMC yarn; Investigate the transformer and sanitary ware market.
2. Term of the task contract: July+February, 20 _ _-65438.
In the second half of the year, we joined East China and officially started our business. Large customers such as Ningbo Shanquan, Sanfang Electric Power and Zhejiang Dexin account for 70% of the total sales. In order to ensure good service tracking, we should deal with quality disputes, complaints and returns in time to ensure customer satisfaction.
When looking for possible new customers, I formed my own routine, mainly using online industrial and commercial enterprise directories, professional magazine advertisements, trade fairs and other ways; Before contact, you should master the production and operation status, current purchase channels, consumption, settlement methods, key figures, etc. Company, at the same time, grasp all kinds of information that can guarantee effective recommendation; Be as close as possible to the buyer and communicate face to face; Reputation is an important factor in recommending products, and integrity promotes transactions.
In the second half of the year, there were more than 65,438+00 new customers who developed East China Membrane, among which chopped felt achieved remarkable results: Shanghai Jingji cooling equipment (7 tons) and Shanghai Jinri cooling equipment (nearly 50 tons delivered in total) were successfully developed, which will maintain stable and continuous supply next year.
At the same time, pay attention to the market situation, deeply understand the market of epoxy glass fiber for insulators and chopped glass fiber for friction materials, complete detailed research reports, and feed back the information to R&D department to provide them with basic market demand information.
I went to Guangzhou to attend the 11th China International Composite Material Exhibition, and I came into contact with the exhibition for the first time. I successfully completed the tasks of reception, negotiation, recording, information collection and summary, participated in the customer preparation of the 1 1 International Glass Fiber Annual Conference, assisted in the issuance of customer invitations, guest statistics, accommodation and other work, and completed the aftermath work such as negotiation records and annual meeting summary. After tempering, I am more mature, more skilled in business and more determined in faith. I am full of confidence in my work and company.
Personal Work Summary of Sales Manager II
This year's sales task was well completed by myself, and I also exceeded the sales amount stipulated by the company. Although it is not much, I am quite satisfied with this situation, because my efforts this year have achieved such results. I am very happy in my heart and feel that my efforts will still be rewarded. Although there is still a certain gap between me and other excellent salespeople, I think I can become an excellent salesperson as long as I take the time to improve myself. Before starting next year's work, I want to make a summary of this year's work and make my own work plan and sales target for next year, so as to achieve this goal in next year's work.
I. Work completion
My sales this year exceeded the company's regulations by _%. This is because I worked very hard this year. I divide the annual sales task into days, stipulate how many products I must sell every day, and there will be some punishment if I fail to do so. I supervise myself to achieve the sales target. With such efforts, this year has really made great progress. Compared with last year, my sales have improved a lot, so I think I still have to work hard.
Second, the feeling at work.
In fact, there are many skills in selling this industry, and I have learned some during this year, which is of great help to my work. At least my sales success rate has improved. Many times, efforts can't see any effect in a short time, and it is impossible to make great progress in two days. No matter what work you do, you need to persist to see the effect. We should not work blindly, but find the right direction. I didn't know how to sell products to customers before, so my sales performance has been poor, so I have been working hard but I have not gained anything. I have improved a lot after spending time learning sales skills. This is "sharpening the knife and cutting the wood by mistake."
Third, New Year's resolutions.
During this year, I have the following plans:
1。 It seems difficult to increase sales by _% on the basis of this year, but in fact, on average, there are not many days, and it is not an impossible task.
2。 Learn more sales skills, such as how to communicate with customers, how to make customers feel good about our products and interested in buying them. These are all the places I need to learn.
3。 Average the annual sales to every day and make a daily work plan.
Next year, I will try my best to achieve the goal I set.
Personal Work Summary of Sales Manager 3
First of all, on the basis of the "star civilization assessment method" of the municipal maintenance center, through extensive democratic discussion, a strict assessment method was formulated, which stimulated employees' sense of ownership, improved employees' initiative and consciousness of doing things according to the rules and discipline, effectively activated employees' work enthusiasm and creativity, and made employees straighten their positions, further changed their concepts, improved their understanding, and fully entered the role according to their post responsibilities. At the same time, in the aspect of performance appraisal distribution, three grades, A, B and C, are set, and comprehensive appraisal is carried out according to various indicators such as employees' work performance, implementation of rules and regulations, attendance and so on. , thus creating an environment of "comparing, learning, catching up, helping and surpassing" for employees, and employees have a broad platform to show their intelligence. People-oriented is an important prerequisite for doing all the work well. Employees' enthusiasm for work has improved, their thoughts have improved, they love their jobs and are dedicated, and they have done nothing bad. As long as their thoughts don't decline, there are always more ways than difficulties.
Secondly, great efforts have been made in the interaction between the whole people and the maintenance of the whole society, and a platform for the whole society to pay attention to long-term work has been actively created. From the county party committee and county government to the ordinary people in rural areas, we all have the obligation to contribute to the long-term cause. * * * paid a return visit to the county-level optical cable protection leading group 15 times this year, actively contacted and communicated with the county-level urban transformation leading group, and discussed the construction plan and arrangement of _ _ _ _ _ _ _ year with the local urban construction bureau and water supply company, so as to ensure that Class I and Class II optical cables are well marked before construction, well protected during construction, and increase the marking density to effectively prevent the sudden occurrence of external obstacles.
Since the beginning of this year, the first-class and second-class optical cable inspectors in the sub-bureau have spared no effort to use their spare time to pay a return visit to their homes with the line and track and collect large-scale mechanical information. The return payment rate reached 100%, and investigation, tracking, publicity, contact and signing were completed in one step. According to the way of "weaving nets", the publicity coverage of wire protection is expanding day by day, and at the same time, the voluntary protection is rewarded in time.
The third is to attach great importance to prevention and ensure the safety and smoothness of primary and secondary trunk lines. The safety of the first-class trunk line is not only related to the completion of the annual assessment index, but also tests our maintenance level, which is the focus of the whole maintenance work. To this end, we firmly establish the awareness that primary and secondary trunk lines are not trivial, strengthen line maintenance, patrol, follow-up to households and external influence monitoring, attach great importance to key lines of primary and secondary trunk lines, organize personnel to conduct pre-inspection and pre-repair on primary and secondary trunk lines for many times, and overhaul 5,942 primary and secondary trunk lines (weeding and nourishing soil) and 608 billboards throughout the year.
Fourth, strengthen line rectification and improve the quality of local network maintenance. Firmly establish the concept of "maintenance is service", give full play to the advantages and level of professional maintenance, and prevent and eliminate obstacles. Use the patrol system to monitor the network supervisors in various places to overcome their previous apathy and paralysis. Because most of the local networks are located beside the coal transportation road, it has a great influence on the line safety and hidden dangers are everywhere. To this end, we strengthened the maintenance and rectification, the local network reached the standard of 389 kilometers, 75 poles were replaced, and 689 suspension wires were made, which improved the mechanical strength of the local network pole road. In addition, the special rectification work of "ensuring safety and preventing blocking" was carried out, which improved the management of local network technical data, strengthened the technical training of local network line emergency repair and emergency repair personnel, and ensured the timely completion of line obstacle recovery assessment indicators.
Fifth, carry out large-scale on-the-job training to continuously improve the technical quality of employees. Practice has proved that only skilled skills and excellent skills can do all the work well. In order to meet the requirements of enterprise reform and development and gradually improve the technical quality of line operators, the first thing to do is "training", with the aim of cultivating a team with high technical maintenance skills. So that they can be familiar with the situation of optical cable lines within their jurisdiction, skillfully use optical cable connection testing instruments and machines, and successfully complete the task of repairing and cutting optical cables. For this reason, our branch conducted two professional skills training and acceptance work during the year, and the employees worked hard and studied hard. During the training, they constantly sum up and learn lessons, improve their working methods, give full play to team spirit, help and promote each other, and further improve their technical quality.
Personal Work Summary of Sales Manager 4
1. Adhere to economic development as the main line and strive to improve the quality and efficiency of economic growth.
Development is the last word and the key to solving all the problems in our store. We must keep the hotel economy developing at a faster speed. Development should have new ideas, market taste and effective speed, which is the real healthy development. We focus on improving the quality and efficiency of economic growth and strive to achieve the unity of speed, quality and efficiency. Improving product quality is the way to store development, and it is also the fundamental policy to improve economic efficiency and competitiveness. By adopting international standards, popularizing advanced technology, strengthening certification and accreditation, and strengthening quality management, our service quality has been continuously improved.
2. Insist on solving the problem of "unstable customers" in a prominent position.
Consolidating and strengthening the development of customer base is related to the overall international construction of our store in the future, which can not be ignored or relaxed at any time. In the past month, customer development has reached a big step, which has strongly supported Kerry's development and stability. We should insist on strengthening the sales of all staff, developing the economy of each building and increasing the income of hotels as the top priority of economic work and make great efforts. This is a long-term and arduous task, which requires unremitting efforts.
3. Insist on opening to the outside world in an all-round way and actively participate in the competition in Beijing hotel market.
With the deepening of economic globalization and increasingly fierce international competition, only by conforming to the world development trend and persisting in opening wider to the outside world can we make better use of the domestic market and accelerate development and growth. Facing the severe economic environment in Beijing, we must actively respond, seek advantages and avoid disadvantages, turn challenges into opportunities, and create a new situation of opening up to the outside world.
4, adhere to the implementation of the strategy of rejuvenating the store through science and education, improve the ability of scientific and technological innovation and the quality of employees.
Developing science and technology education is the fundamental plan to realize economic revitalization and hotel modernization. In the future, we should always take the strategy of developing stores through science and education as an extremely important task, and take a series of measures mainly from increasing investment, deepening reform and improving policies. Establish a Kerry staff reading room and an internet cafe.
Improve the hotel science and technology evaluation system and reward system, formulate policies for technology and management to participate in distribution, and reward managers who have made outstanding contributions. Encourage the growth of top-notch innovative talents. These measures will effectively stimulate the enthusiasm of employees.
It is an important task to implement the strategy of strengthening the store with talents, cultivate talents, attract talents and make good use of talents. In combination with the plan for the next three years, we will formulate and implement the planning outline for the construction of the talent team in the whole store, strengthen the construction of management talents and professional and technical talents, improve the systems and measures for training, introducing and using talents, and strive to create a good environment for talents to give full play. We will deepen the reform of the personnel system, and implement the system of examination and employment, competition for posts, rotation exchange and training for employees.
5. Persist in maintaining hotel stability and create a good environment for reform and development.
We adhere to the principle that stability is paramount, attach great importance to the relationship between development and stability, and vigorously maintain hotel stability while making great progress and accelerating economic development. First, insist on unifying the strength of reform, the speed of development and the affordability of hotels. Every important reform plan is formulated and implemented with full consideration of the hotel's finance and staff's affordability, grasping the timing, rhythm and intensity of its introduction, and making timely adjustments and improvements according to new situations and problems in the implementation process. Major reform measures should be tried out first, and then gradually pushed away after gaining experience. Strive to maintain steady and rapid economic growth and avoid major fluctuations. Second, always care about the vital interests of employees, especially trying to solve practical problems in the lives of difficult employees. Third, correctly handle the internal contradictions of hotels under the new situation. Properly handle sudden mass incidents, and strive to solve contradictions and disputes at the grassroots level and eliminate them in the bud. The fourth is to strengthen the comprehensive management of hotel public security. Severely crack down on all kinds of serious violations of store rules and economic crimes according to law, focusing on rectifying outstanding problems of public security chaos.
6. Insist on changing the functions of the quality inspection department and strive to build a clean, diligent, pragmatic and efficient quality inspection department.
Establish and improve the supervision system of _ _ _ stores, change the functions of quality inspection departments, and change the working methods and styles. This month, we have made great progress in strengthening the self-construction of the quality inspection department. First, strictly control the royalty system. Effectively motivate employees to order food.
Personal Work Summary of Sales Manager 5
A busy and full month is fleeting. With the adjustment of my post, I study harder, work actively, adapt to the requirements of the new post as soon as possible, live up to the trust of the leaders, and make contributions to the development of the company and the development of all work. My work in the past month is summarized as follows, please criticize and correct me:
1. Perform duties and earnestly implement business development.
Affected by the depression of the whole machinery industry and the pressure of economic operation, the production and sales of related products of our company have also increased. However, with the correct decision-making and deployment of the company's leaders and the joint efforts of all employees, the sales volume of 275,000 yuan was still completed last month, which further strengthened our confidence in completing the annual work target as scheduled.
Second, be down-to-earth and actively do a good job.
First, do a good job in daily management to ensure the smooth implementation of the work. This year's factory relocation is a highlight of the whole group company. At present, the company has been operating smoothly and orderly in the new site. I also played a very good role in organizing and coordinating the relocation process before. Last month, I arranged personnel to repair some equipment in the old area to turn waste into treasure, so as to control the company's expenses, including the maintenance of wires, cables and lighting systems in the basement warehouse in the old area.
Second, strictly abide by the system and do a good job in company inventory. At the end of last month, the National Day holiday was coming. In order to ensure the completion of this work before the festival, we should take the time to make an inventory in strict accordance with the inventory requirements of the group company and list all the data one by one before leaving work in September.
Third, correct attitude and do a good job training.
After the job adjustment, I must change the way of thinking in the past, clear my mind, do a good job connection, adapt to the requirements of the new job in a short time, and do a good job in supporting the company's development. On September 27th, I attended the training meeting for new cadres held by Qinchuan Machine Tool Co., Ltd., from which I learned about writing.
A new cadre should have comprehensive qualities such as leadership, decision-making and execution. There are still many places to learn in the future work. I will treat my work with a positive attitude and play a certain exemplary role for the employees of the department.
Fourth, strengthen safety management and establish a sense of safety responsibility.
Last month, the company always maintained a safe operation state and realized no safety accidents. "Safety first, prevention first" is the guiding principle of company safety. As the company's security administrator, I always improve my sense of responsibility and try my best to eliminate security risks in the bud.
Verb (abbreviation of verb) has its shortcomings.
Although I do my duty and try my best to do all the work well, the next plan is still unsatisfactory. First, personal ability needs to be further improved, and individual work is not in place; Second, there is impatience, and sometimes you can't grasp the discretion. In the future work, I will continue to work hard, conscientiously implement the company's work, and do a good job in the following aspects:
First, further strengthen self-study, actively participate in the activities of striving for Excellence, and improve the political and ideological level; The second is to improve their own management level and implement the organization and development of various work in the comprehensive department; Third, do a good job in the management of the department, strengthen the service awareness of the department staff, and improve work efficiency.