1. If the payer number does not exist, the fee will be refunded to the account when recharging within 7 working days;
2. If the payer's number is the one normally used, this fee cannot be refunded, so we can only contact the owner for negotiation.
Under normal circumstances, if you negotiate with the owner, you can return the goods, but it will definitely bring inconvenience and waste energy to yourself and the owner. Therefore, when recharging the phone bill, be sure to confirm the correctness of the recharge number many times to avoid such careless behavior.
Extended data:
Precautions for mobile phone recharge:
1, the recharge amount must be greater than the arrears amount to be used normally;
2. If the mobile phone is in arrears or the monthly subscription service is customized, the system will automatically deduct the owed fee after the recharge is successful. If the mobile phone can't be used normally after recharging, please call the local operator for manual service and inquire about the last recharging amount and deduction;
3. For users who owe money for downtime, the recharge is successful and the recharge amount is greater than the arrears amount, and the mobile phone still cannot be used normally, probably because the mobile system is busy at the beginning or end of the month. A moment, please. If the phone can't be used normally after waiting for a while, please restart and try again.
Baidu encyclopedia-mobile phone recharge