What are the skills of online sales and salesmen?

To be an excellent salesperson, you need to know the following knowledge and sales skills: 1. Products sold can help customers solve some problems. 2. What kind of needs and expectations can the products sold help customers meet? Customers choose their own products because they have high expectations for the products they sell, so don't let their expectations turn into disappointment. To sum up: to sell products, you need to know the needs of customers, and it will be much easier to know that your products meet customers in the market. Of course, salesmen are also required to have corresponding sales skills, such as: bold, cautious, thick-skinned "and the skills of persuading customers." First, be bold.

1. If you have confidence in the company, products and yourself, you must always tell yourself: Our company is strong, our products have advantages, I am capable, my image is trustworthy, I am an expert, I am a character and I am the best.

2. Have a balanced attitude. In the face of customers, we must have this balanced mentality: customers are important, and I am equally important. Second, be cautious.

1. Make progress in learning. Only with extensive knowledge can we have a keen mind.

Familiar with the company, products, scientific and technological background and professional knowledge.

2. Look into each other's eyes when talking. Look into each other's eyes, one is to show your confidence, and the other is "eyes are the window to the soul". You can find the "connotation" he didn't express in words through his eyes. A person's eyes can't lie.

3. Learn to listen. In addition to expressing your views correctly and concisely, it is more important to learn to listen more. Listening is not perfunctory, but from the heart, communicating the unspoken tacit understanding.

Third, thick-skinned

1. Always have confidence in yourself. Trading failure is not a matter of one's own ability, but the time is not mature; It's not that our products are not good, but that they are not suitable.

2. Have the determination to win. Although you have failed many times, you will succeed in the end.

We should constantly sum up our success and tap our advantages.

4, to correctly understand the failure. Failure is the mother of success.

5, to experience the sense of accomplishment after success, which will constantly arouse your desire to conquer. Fighting with the sky is fun; Fighting the ground is fun; Fighting with people is fun. Think of every negotiation as an opportunity for you to conquer a person with your charm and courage. Fourth, persuasion skills: 1, speak sincerely

2. Give the customer a reason to buy.

Let the customer know that he is not the only one who buys this product.

4. Enthusiastic salespeople are the easiest to succeed.

Don't be self-righteous in front of customers.

6. Pay attention to the customers and understand their ideas.

7. What kind of service can you provide to customers? Please tell them and show them.

8. Don't denigrate others in front of customers.

9. When the customer has no intention to buy, don't put pressure on him with old sales tricks.

10, siege for the top, siege for the bottom.