You can claim compensation from the airline. As long as it is the airline's own reasons, including mechanical failure, insufficient airline capacity, aircrew reasons, etc. Airlines can't be exempted. Usually, if the flight is delayed for more than 4 hours, the airline should compensate the passengers. Economic compensation can be cashed in cash, air ticket discount or mileage. In case of cancellation, advance, delay, flight change or the carrier can't provide the original seat according to the relevant laws and regulations, and the passenger requests a refund, the departure station shall refund all the tickets, and the stop place shall refund all the tickets of the unused flight segment without charging a refund fee.
There is compensation for the change of flight time, and the specific provisions are as follows:
1. If the flight is cancelled, advanced, delayed, the voyage is changed, or the carrier cannot provide the original seat, if the passenger requests a refund, the originating station shall refund all the tickets, and the stopping place shall refund all the tickets of the unused flight segments, and no refund fee will be charged. There is no problem of compensation here, but according to the relevant laws and regulations, it should bear the corresponding liability for compensation;
2. If one party fails to perform its contractual obligations or fails to comply with the contract, and after performing its obligations or taking remedial measures, the other party has other losses, it shall compensate for the losses;
3. If one party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the agreement, thus causing losses to the other party, the amount of compensation shall be equivalent to the losses caused by the breach of contract, including the benefits that can be obtained after the performance of the contract, but shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract.
I hope the above content can help you. Please consult a professional lawyer if you have any other questions.
Legal basis: Article 111th of the Civil Aviation Law of People's Republic of China (PRC).
The passenger ticket is the preliminary evidence of the conclusion of the air passenger transport contract and the conditions of the transport contract.
The existence or validity of the contract of carriage shall not be affected by the passengers' failure to show their tickets, their non-compliance with the regulations or their loss.
In domestic air transport, if the carrier agrees that the passenger will take a civil aircraft without issuing a ticket, the carrier has no right to invoke the provisions of Article 128 of this Law concerning the limitation of liability.
In international air transport, in accordance with the provisions of Item (3) of Article 110 of this Law, the carrier agrees that passengers can take a civil aircraft without issuing a ticket, or if the ticket is not specified, the carrier has no right to invoke the provisions of Article 129 of this Law concerning the limitation of liability.