Evaluation of pharmacy work 1
Time passed by, and in a blink of an eye, I spent half a year growing up. Looking back on the past six months, I am honored to make progress with my colleagues and learn a lot from them. The biggest feeling in my heart in the past six months is that it is not difficult to be a qualified pharmacy staff, but it is not so simple to be an excellent pharmacy staff. I think: a good staff member should not only be modest and upright, but also be conscientious and conscientious in his career. But also have special ideological, political and professional skills. As a young Chinese medicine worker, I still have a lot to learn.
First, as a pharmacy staff, if you want to complete your duties, you must first have the quality of employees and establish a correct world outlook and outlook on life. During this year, I seriously participated in various studies and activities. There is an idiom: as long as you work hard, the iron pestle is ground into a needle. Yes, as a pharmacist, I will be careless and inappropriate in my work. Opinions and suggestions have come, and I am no longer unhappy and refuse. Instead, we should demand more from ourselves and try to tell ourselves: think about how to become better from another angle.
Secondly, in my study, I listened carefully to my experience, carefully recorded it, thought carefully in my spare time after the activity, and made some attempts in the pharmacy with a purpose. At work, I am committed to studying hard. I think everyone is my teacher. I can learn, there are many things to learn. In my spare time, I will read some magazines I subscribe to, go to the library to browse and inquire about relevant information, and go to the book mall to buy various books and audio-visual materials useful for education and teaching at my own expense to watch and learn. I deeply feel that learning really helps me a lot.
This year, I gradually realized the importance of work. Let me choose to continue my studies from a person who doesn't like reading and learning, and gradually increase my knowledge and broaden myself. Due to the increased workload, I learned to strengthen my work consciousness, pay attention to speeding up the pace of work, improve work efficiency, handle all the work calmly, and strive to be comprehensive and accurate, and avoid omissions and mistakes. So far, I have basically done everything. Contacting a new job has given me new gains. Time flies. Looking back on this year, I feel deeply. It looks busy, but it feels full and meaningful. I have the pressure and motivation to work.
Recently, because the sales volume of the hospital is increasing, the workload has increased a lot, but we still do everything in an orderly way. Colleagues are happy to work together, which makes us have a lot of fun at work. I am in a good mood and I am very strong in doing things.
Third, under the guidance of department leaders and colleagues, I feel that I am still growing slowly under the constant efforts of myself. In this year, I insisted on being strict with myself, paying attention to setting an example and being honest with others. I have a correct understanding of my work and value, correctly handle the relationship between bitterness, gain and loss, personal interests and group interests, adhere to professionalism, integrity and dedication, and secondly improve my skills. After a year's study and exercise, I earnestly learn from the strengths of others, get rid of my own shortcomings, humbly ask leaders and colleagues, and improve my skills through continuous study and exploration.
I am strict with myself, and I have always regarded plain, willing to pay and obscurity as my own criteria, and I have always focused my work on being rigorous, meticulous, solid and practical. In my work, I will use the system and discipline to regulate all my words and deeds, strictly abide by various rules and regulations, respect leaders, unite colleagues, be modest and prudent, and constantly improve my work style; Insist on doing things that are not conducive to the hospital Work with colleagues with one heart and one mind, don't care about doing more and doing less, just expect to complete all the work successfully.
After this year's work, I am lucky to have learned a lot and made some achievements in my business. But this is not enough, especially in terms of employees. I walked in a hurry along the way, and it was the end of 20 17 before I knew it. Looking back on my work and life in the past year, I feel a lot. Usually busy, I don't have much time and opportunity to sit down and evaluate my work. At the end of the year, calm down and evaluate the gains and losses in one year's work, find out your own shortcomings, and make arrangements and plans for the next year's work. Over the past year, I have done the necessary work and accumulated work experience, but there are still many gaps from the requirements of leaders and colleagues. In my future work, I will overcome my shortcomings and be highly responsible for my work. Pay more attention to my colleagues, unite all members of the department to work hard and live up to the expectations of leaders and colleagues.
I will continue to study more, think more, try more and do my work better in the future.
Evaluation of pharmaceutical work II
1. Retain old customers
(1) Our retail pharmacy can get a membership card for regular customers free of charge. As long as they take this card to our pharmacy to buy medicine or other things, they can enjoy preferential treatment (extremely sensitive drugs). In this way, we basically have some regular customers, so we have the opportunity to gradually establish a good reputation of the enterprise.
(2) Be sure to stand in the customer's position and think more about the customer. These old customers generally have a long history of drug abuse and are sensitive to drug prices. When they come to us, they must first make them effective, and then seek profits and give them a sense of security. Don't let them feel cheated, let our pharmacy become their family medicine box. It seems unprofitable to operate, but in fact it has earned trust and reputation, "playing hard to get".
2. To develop new customers, we can add new customers in several ways.
(1). If there is a hospital near us, we can visit famous doctors and reach an agreement with them so that some of their prescriptions can be prepared by our pharmacy, because our drug prices are definitely much more affordable than theirs, and we can win some potential customers through this.
(2) You can do some health promotion and hire retired medical practitioners to sit in the classroom, which can provide health consultation for the masses, take blood pressure for free, and carry out health education for nearby students. This can gain the necessary popularity, and when they need it, they will definitely think of us first.
We can set up health or beauty information boards in pharmacies, constantly update information materials, attract more people to obtain health or beauty information, and thus promote the sales of drugs, health care products and traditional Chinese medicines.
We can often send some attractive information leaflets to our customers, so that they can trust and rely on us more while obtaining information. If necessary, you can call them back after selling drugs, understand the exact efficacy of some drugs and communicate with them psychologically. The trust of customers is the cornerstone of our success.
3. Increase more business training.
Improving drug promotion skills The training of professional knowledge of drugstore salespersons and the training of reasonable drug recommendation skills are important means to improve the quality and professional level of retail pharmacies. We should also strengthen training in this area, such as:
(1). Our retail pharmacy can organize regular internal training according to its own actual situation, so that the store manager or other excellent employees can introduce their own experience in drug promotion, record and evaluate some drugs with better efficacy feedback from customers at any time, enjoy these resources, and make each employee more confident and professional when recommending drugs to customers, and increase customers' trust in us.
(2) Our retail pharmacies can make full use of the marketing resources of the manufacturing enterprises, and let the manufacturing enterprises of products assist the pharmacies to train the clerks regularly. I have a personal experience of this benefit. When I first came to work in a pharmacy, I basically didn't recommend Xiaoer Qingre Ning and Bao Bei Jianpi Oral Liquid before they were introduced to me by the salesmen. That is, after listening to their introduction of these drugs, I fully understand the exact efficacy of these drugs, and it is precisely because of this that I have full confidence to recommend these drugs to patients. At present, there are many kinds of drugs with the same effect on the market, and there are countless drugs with the same composition and different brands. How to choose the drugs that you want to recommend to customers from many drugs is not only a question of marketing skills, but also a question of business level. Each manufacturer knows its own products better than we do, and joint production enterprises train shop assistants' professional knowledge and sales skills, which not only enhances contact and communication with production enterprises, but also benefits our company itself. For manufacturing enterprises, it is also a good thing to get the support and understanding of pharmacies through training with retail pharmacies, enhance cooperation and effectively convey the company's product information.
In short, if retail pharmacies want to be in an invincible position in the fierce market competition, expand and improve the profitability of pharmacies, they should not only be able to sell high-profit products, but also effectively improve the basic quality and professional knowledge of shop assistants and work hard on the skills of reasonably recommending drugs.
Pharmaceutical work evaluation 3 pages
On, I was honored to join _ _ Pharmaceutical Co., Ltd. and was fortunate to be an intern in the company. Looking back on my internship in the past six months, I have gained a lot. I sincerely thank the manager, Sister Luo and other seniors. It is because of your's support, care and help that I have finished my work better. At the same time, I would like to thank _ _ Pharmaceutical Co., Ltd. for giving me an opportunity to show and improve myself. After this period of work and study, my thoughts and professional skills have been greatly improved. The evaluation is as follows:
I. Gain and understanding
For me who is about to graduate, it is both an opportunity and a challenge to do sales in a pharmacy. Fortunately, I became a member of the company and worked as an intern in the head office for a month. In the first half month, I felt very uncomfortable with myself. Thanks to the care and encouragement of the store manager and master, I can study the company system seriously, improve my professional level and service concept in time, mainly learning the classification, usage and dosage of drugs. As an intern who has just engaged in the pharmaceutical industry, I have accumulated knowledge through the words and deeds of my predecessors, and at the same time I have exercised my patience in my work, realizing that it is extremely important to be serious, careful and responsible in my work, do a good job in every business and serve every customer well.
During my internship, I realized that my knowledge, skills and experience were very lacking, so I never dared to take it lightly at work, and I always insisted on asking questions if I didn't understand. Pharmacy assistant is a comprehensive occupation, which is very training. Do cleaning, write plans, communicate with customers and audit accounts every day. Although it's boring, I like it very much. I feel that I have really become a medical worker, providing quality services for patients, and I am very proud.
Second, the existing shortcomings and the direction of efforts
Nearly half a year's work practice, although a lot of gains. However, there are many problems due to the new society. For example, the usage and dosage of similar drugs are often mistaken, and Kan Kan, who just came out of school, still can't be confident when dealing with customers. Sometimes it's difficult for difficult customers.
There's nothing I can do. All these need to be improved in the future work. Of course, I won't relax myself. There is still a long way ahead. I will study harder, improve constantly, get the qualification certificate of licensed pharmacist as soon as possible, and be an excellent drugstore operator. Provide better service for every customer.
Pharmaceutical work evaluation 4 pages
Salesman is one of the cores of a pharmacy. The quality of a pharmacy depends largely on the salesman. Most pharmacies are repeat customers. Salesmen should be doctors when they are slightly ill, staff when they are seriously ill, and give patients a sense of security ... and so on. Salesmen in pharmacies are not joking ... It seems ordinary to make money while treating diseases, but it is not easy to do this job well. The salesman takes smiling service as the theme.
I learned a lot about drugs and evaluated some things that I think are more important. Important things should be done first to ensure the quality of work and improve work efficiency. Speaking of work, I usually go to the store about 10 minutes in advance to sort out my mood and prepare for the day's work. When I see customers, I will smile and say, "Hello, sir (or others)!" Similar polite expressions, such as "I'm sorry", …
Every customer walks into a pharmacy with a certain demand, so the clerk should know the customer's real purchase motivation as soon as possible, and then recommend the most suitable medicine to him.
Observation+exploration+consultation+listening = fully understand the customer's needs-observation+exploration+consultation+listening = fully understand the customer's needs-the sales equation of the drugstore assistant
Every customer walks into a pharmacy with a certain demand, so the clerk should know the customer's real purchase motivation as soon as possible, and then recommend the most suitable medicine to him. So, how can we know the customer's purchase demand? After careful observation of customers' movements and expressions, we can gain insight into their needs and find clues about customers' purchase intentions.
1, observe the action. Whether the customer is in a hurry, whether to rush into the pharmacy to find medicine or just stroll around; Pick up a medicine three times and five times, or look back many times. By observing these behaviors of customers, the clerk can see through their psychology.
2. Observe the expression. When receiving the medicine handed by the clerk, did the customer show interest, smile, or show disappointment and frustration? When the clerk introduced the medicine to him, was he listening carefully or absent-minded? If both cases are the former, it means that customers are basically satisfied with the drugs; If both cases are the latter, it means that the medicine is not to the taste of customers at all. A shop assistant should never judge a book by its appearance. People who dress simply may spend a lot of money on expensive drugs; Well-dressed people may buy the cheapest cold medicine. Therefore, shop assistants should not treat customers with subjective feelings, but should respect their wishes.
Pharmaceutical work evaluation 5 pages
Three months have passed, and after three years of hard work, I can finally say that I have made more progress in my constant growth. Three months really flies. As a hospital pharmacy department, I worked hard for three months. This year is also a memorable year for me. I believe I will make more progress as I grow up. These are all things I will do well. I believe I can do well and get the best development through continuous growth. Internship is an expectation, an expectation of self-growth, and a transformation of my protagonist. Learning, there is also a kind of fear, lack of confidence in self, fear that self can not adapt to the new environment, but also fear that self will be at a loss.
In a blink of an eye, the three-month internship will be over. Over the past few months, under the careful training and leadership of the leading teachers in the unit, I have learned a lot through my own continuous efforts, whether in thinking, studying or working.
In the work, we should strictly abide by the rules and regulations of the hospital, conscientiously perform the duties of nurses, respect leaders, unite colleagues, care for patients, not be late, not be miners, work hard, strive to standardize nursing work, improve skills and services, make basic nursing flexible, make love activities regular, combine theory with practice, study theory in a planned and focused way, take measures and record nursing work, and always be careful and thoughtful in the work. Strive to be diligent in eyes, hands, feet and mouth, think about what the patient thinks, be anxious about what the patient is anxious, serve the patient wholeheartedly, and establish a good medical ethics.
I have always been able to do a good job in pharmacy seriously and responsibly. In my work, I deeply understand the qualities and conditions that a qualified pharmacist should have. Strive to improve their professional level and constantly strengthen business theory learning. I read many business magazines and books, learned about medical and health knowledge, and wrote many reading notes, which enriched my theoretical knowledge. I often attend academic conferences organized by health bureaus and health center trade associations, listen to academic lectures by famous experts and scholars, read magazines, newspapers and online information, and learn a lot of new pharmaceutical knowledge, thus greatly broadening my horizons and expanding my knowledge. Always adhere to the new theory and technology to guide business work, and be able to skillfully find some prescription errors and compatibility taboos. Strictly implement various work systems and operating procedures, receive and handle every patient meticulously and seriously, and avoid mistakes and missed findings to the maximum extent. In the past three months, I have worked hard and been practical. I have never had a joint error accident or a joint dispute with a patient. In a word, I try my best to complete all the work and tasks as a pharmacy staff. In the past three months, looking back, I can say that I am very qualified for my present position and position, and I love my position very much. For my major, I have dedicated my whole self, my soul and my spirit. Imagine that one day I will take off my white coat. It's really hard for me to give up this sacred and great job.
In the past, we were always addicted to our dream country and didn't really understand our society. Now I am slowly coming out of my own world, and I will not be naive enough to live in my own world and ignore other existence. For some things that cannot be changed through self-understanding, self-understanding stops complaining. For those who don't appreciate and disagree with themselves, they are alienated in their work and cooperative life. For those who don't agree with their own ideas, any words are useless. It's good to know everything about yourself. Maybe it's because I'm young, naive and naive, and sometimes I do something wrong on impulse. Perhaps because I have gained rich experience, I know how to handle things perfectly. With the passage of time, I grew up and matured a lot. Life is like this. Only by experiencing more can we know more. Dealing with interpersonal relationships is a difficult course. Maybe I will never learn it, but I will live to see it.
During my internship, I learned a lot of knowledge and skills, and had the opportunity to combine theory with practice, which benefited a lot. In the future, we must carefully evaluate, reflect in time, learn more from others, and constantly improve and improve ourselves. At the same time, we must remember that no matter what difficulties you encounter, don't lose confidence in yourself and grow up gradually. With the help of leaders at all levels and the support of colleagues, although the work has achieved necessary results, there is still a gap compared with other colleagues. I also need to further strengthen theoretical study, adhere to the principle of integrating theory with practice and serving practice, and do a good job in serving teachers and students. I have decided that in my future work, I will continue to study hard, continue to work hard, and strive to overcome the lack of theoretical and practical skills in order to create more excellent work results.
In the future, we should study and evaluate better, keep pace with the times, learn to master newer and better medical technology, benefit society and patients, and improve and enrich our lives.
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