Anneng Logistics can't get through manually.

The customer service telephone number is 400-777-5625. Follow the voice prompts. If you can't get through, call a few times. The consumer entrusts the logistics company to send the express delivery, and both parties have reached an agreement that the logistics company has the responsibility to deliver the goods to the destination safely and on time. After a reasonable time, the logistics company constitutes a breach of contract, and consumers can complain to the postal department.

If the delay in delivery causes losses to consumers, consumers can also file a claim with the logistics company, but this needs to provide corresponding evidence.

The extended information network inquires the progress of express delivery through the express delivery number. The courier was sent by Zhushan No.2 Department of Jingdezhen on August 24th, arrived at Qingdao Distribution Center on August 27th, and sent to Qingdao Laoshan High-tech Park on the same day. From then on, it was sent from Qingdao distribution center to Jinan. In other words, the courier stayed in Qingdao for ten days, and Anneng Logistics did not deliver the goods for Ms. Wang. Finally, the courier was sent back to Zhushan No.2 Department in Jingdezhen.

To this end, Wang Xin contacted Anneng Logistics. After verification, the staff admitted that after the courier arrived in Qingdao on August 27, the courier did not deliver it for Ms. Wang because of abnormal operation at the outlets. As for the specific reasons, the staff said it was not clear. The staff also told Wang Xin that the courier had been returned to the sender on the morning of September 8.

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