1. View transaction records: log in to your WeChat account, enter WeChat financial management, view recent transaction records, and confirm whether there are transfer-out records.
2. Contact WeChat customer service: You can consult and ask for help through WeChat customer service. Open wechat, click the "I" icon in the upper right corner, and select Settings > About Wechat > Customer Service > Online Customer Service to describe your problem to customer service and provide relevant details. Customer service will try its best to help solve the problem.
3. Provide vouchers: If you transfer money with others, you can provide relevant vouchers for the transfer, such as screenshots of transfer records and payee information, so that customer service can better help you trace the payment process and find solutions. Wechat Wealth Management is a wealth management service provided by Wechat, which provides users with a series of investment and wealth management products. Through WeChat financial management, users can purchase, redeem and manage funds and wealth management products.