What does the garage front desk reception do, and what is the specific operation process?

Garage front desk reception should do some sales activities to increase customer calls, and the specific operation process is probably to transfer calls. Working hours: 8:30-8:35, operation flow: press 9 and then press #57# to cancel the call forwarding service, and the mobile phone returns to the fixed telephone answering state. Effect achieved: All consultation calls will be answered by the front desk fixed telephone during 8:35- 17:30.

Service activities are sales activities to increase the number of calling customers. The real service starts from after-sales, and strives to make customers who arrive at the store become regular customers. Life consultants on wheels, now more and more phenomena are proving that "the first car was sold by sales consultants and the first car was sold by after-sales service personnel". The receptionist must play the role of consultant.

Key points of job requirements:

Have a good professional image and temperament, and know basic reception etiquette; Fluent standard of Mandarin, strong language expression ability and strong sense of confidentiality;

Familiar with administrative and office management related workflow, good communication, coordination and organization skills; Skilled in using office automation equipment and office software.