123 15 can consult about consumer rights protection. 123 15 the main work is to formulate specific measures and methods to protect consumers' rights and interests; To undertake the supervision and management of commodity quality in the circulation field; Carry out consumer rights protection work in related service fields; Investigate and deal with counterfeiting and other illegal acts; Undertake to guide consumers to consult, appeal, report acceptance, processing and network system construction. If you need a civil dispute, you can also call 123 15, but you must answer the questions according to the staff's prompts and truthfully inform the complaint facts and complaints. Only in this way can our legitimate rights and interests be protected, and at the same time, our personal information should be reported in time. Be sure to ensure the authenticity of the incident, I hope everyone can know this. In the process of consumption, if our rights and interests are infringed, we can call 123 15 for consultation, and we can call the mayor's hotline 12345 for consultation on other matters. We all know that the present era is an era of rapid development, and it is also an era of Internet informationization. If you encounter problems, you can also consult the corresponding professional lawyers online, because we all know that many law firms have online consulting services. I hope more and more people can understand this. We must learn to take up legal weapons in our daily life to protect our legitimate rights and interests. Only in this way can we live better and better.
Legal basis: Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests Article 30 The state shall listen to the opinions of consumers and consumer associations when formulating laws, regulations, rules and mandatory standards related to consumer rights and interests.