After the call is connected, there will be an AI intelligent voice prompt, just say the demand. "953 1 1" is the number of ZTO express customer service hotline. With the opening of the customer service line, the customer service system of ZTO Express is further improved, and the customer service process will change from passive to active.
With the opening of "953 1 1" customer service line, the customer service system of ZTO Express will be further improved, and the customer service process will change from passive to active. Customers will enjoy self-service ordering, business consultation, express mail inquiry, complaint acceptance and other services in a "one-stop" way before, during and after sale.
Business scope of ZTO Express:
Domestic express delivery, international express delivery (except the exclusive business of postal enterprises above), engaged in international freight forwarding, warehousing services, sea, air and land handling services, domestic freight forwarding, corporate image planning, marketing planning and public relations activities planning.
Enterprise management consulting, business information consulting, supply chain management, mechanical equipment leasing, mechanical equipment sales, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and supplies, design, production, agency and release of various advertisements.