1, strict logical thinking ability
For customers, a project needs hundreds of thousands or even millions of yuan, and the solutions provided by management consultants can solve the practical problems of enterprises. Customers will try their best to find faults in your solution, on the one hand, make it as perfect as possible, on the other hand, make it feasible. So when submitting a solution, they must have strong logic to convince customers, otherwise, customers will lose trust in your solution. Generally speaking, the powerpoint document structure of the scheme is generally answerfirst, that is, you write the answers first and put your conclusions and results in front, so that you can go straight to the topic and save the time of the audience. Only by telling the customer the conclusion first can the customer grasp the main points. Next, your plan should have a good overall situation, that is, a good framework. Only a good framework can convince customers and systematically explain the management problems and plans of enterprises. Then pointprove and logicalthinking, that is, discuss your argument and explain your conclusion with strict logical thinking from the beginning. Only in this way can we convince customers and make the management consulting scheme implemented smoothly.
2. Excellent learning and innovation ability
At present, the management consulting industry is not very mature, and domestic consulting companies, including the large-scale Peking University Zongheng, Xinhua Xin and Hejun Venture, do not have full-time management consultants to study a certain management direction or industry, and do not have the ability and strength to realize the specialization of management consulting. This requires that every management consultant can not only do strategic projects in any industry, but also do projects such as human resources, organizational structure, processes, culture and restructuring, which is actually a panacea. This requires management consultants to have strong learning and innovation ability, be familiar with the industry in a short time, and understand the knowledge of different management projects. Therefore, management consultants are required to have high learning and innovation ability, and be proficient in management theory, so as to integrate theory with practice and provide customers with personalized solutions that are in line with customers' reality and strong operability.
3. Diligent working attitude
Because the competition in the domestic consulting market is becoming more and more fierce and the quality of management consulting projects is getting higher and higher, the difficulty of managing consulting projects is gradually increasing, and the working hours of project consultants are also increasing accordingly. The average project will work for more than 10 hours a day, and there is no rest on Saturday and Sunday, which is both a rest and a half-day, and sometimes even works until the early morning. So the labor intensity is very high. As a management consultant, you must be able to bear hardships and stand up to loneliness in order to complete the task. Moreover, most management consulting companies now adopt the mode of on-site consultation, that is, work, food and accommodation are all in client enterprises, and generally they can only go home for a vacation once every two weeks to a month. The purpose of this is to let the management consultant have more time to understand the management problems of the client enterprise and concentrate on solving the management problems of the client enterprise.
4. Excellent expert image and presentation skills.
When a management consultant goes to work for a client, he works as an expert. No matter what your original job is, no matter what projects you have done before, you must appear in front of customers as an expert. Sometimes, in order to increase the trust of customers, consulting companies will fabricate what projects management consultants have done. So, first of all, if the customer's question is difficult to answer, don't say you don't know, but answer it. We have considered this issue, but we haven't considered it yet. When it is mature, we will give our customers a satisfactory answer, or tell some cases of other enterprises first. Don't draw a conclusion if you are not sure, so as not to be forced into a dead end by customers. There is no room for relaxation. Second, talk less and listen more in the interview stage, because the background and relationship of people are not clear when they first arrive at the customer, so talk less and learn more about the customer. Otherwise, if you don't pay attention, you will offend your customers and increase the difficulty of your future work. Third, in the interview, we should know more about the advantages and achievements of customers and praise them appropriately, which will harmonize the relationship with customers and get twice the result with half the effort, because when consulting enterprises, we must point out many shortcomings. Only by belittling first can customers be smooth, so-called beating and rubbing. Fourth, wear professional clothes. Men should wear suits and ties, and women should also wear professional clothes. Management consultants sometimes joke that people in suits and ties either sell insurance or consult.
5. Strong teamwork ability
The success of a consulting project does not depend on a person's excellent performance. He is the success of a team. Although some people have made great contributions and others have made little contributions in this team, the key to the success of a project is strong teamwork ability. During the operation of the project, you can be angry or nervous when discussing the scheme internally, but after the internal discussion, even if there are different opinions, you should keep them. Write the scheme according to the unified opinions to ensure that everyone has the same idea in the end, and speak to the customer with one voice, otherwise different voices will inevitably lead to the distrust of the customer and make the project unable to end smoothly. In the process of project operation, the project manager has the most time and personnel to contact customers, and also knows the needs of customers best. Generally speaking, he can solve the problem successfully according to the project manager's thinking.
6. Good management background If the management consultant was originally engaged in management work in the unit, then he has accumulated certain management experience, which is very helpful for management consulting. Client enterprises are also very concerned about the working background of management consultants, and hope that consultants have better management experience in their previous work, so as to better solve the problems existing in customer management. Therefore, management consultants should fully demonstrate their advantages in this respect when consulting customers.