Legal analysis
Theoretically speaking, the people's police should seek the opinions of the masses, but it is difficult to realize it in reality, because the successors of 1 10 are not necessarily policemen with legal literacy, but mostly contract workers. Moreover, 1 10 is an "emergency" phone, and being busy for a long time also hinders normal calls. They accept that they can consult the public security organs when they encounter problems related to the law. In addition, you can also call a special legal hotline: 12348. 1 10 is a public security telephone in China, which is responsible for accepting urgent criminal and public security cases and accepting people's sudden or personal difficulties for help. 1 10 The alarm number is a private number, and there is no charge for calling and answering. When calling the police, the most taboo thing is that the policeman can't tell clearly what happened at that time. When you say the location, you should first say which district, and then say the specific location such as a street and hutong. When calling the police, it is also necessary to clarify the nature of the case. For example, when reporting a gangster's murder, it is necessary to make clear whether the weapon used by the gangster is a gun, a knife or a brick or a wooden stick. The police will judge from this and send police forces according to the nature of the incident. Seek truth from facts when calling the police. Four situations, such as drowning, falling from a building and suicide, cannot exaggerate the facts. Need emergency assistance from the public security organ. The elderly, children, mentally retarded people and mental patients are lost, and public security organs need to look for them within a certain range. The public is in danger, isolated and in need of immediate assistance. Public facilities such as water, electricity, gas and heat are in danger, threatening the safety of public facilities, personal or property safety and the order of work, study and life, and requiring emergency treatment by public security organs in advance.
legal ground
Article 3 of 1 10 Working Rules for Receiving and Handling Police 1 10 The purpose of receiving and handling police is to serve the people wholeheartedly, crack down on illegal and criminal activities according to law, maintain social order and provide security services.
Article 4 1 10 When the alarm service desk receives an emergency alarm, it shall handle it in advance, directly direct all units of the public security organs and police officers in charge of police dispatch, and call equipment to supervise and guide police dispatch.
All police types and actual combat units of the public security organs should establish a working mechanism that is connected with the work of 1 10 to ensure the timely implementation of instructions.
Article 5 1 10 alarm service desk shall establish and improve the working procedures, internal management, assessment, notification inspection, rewards and punishments, etc.
Article 6 1 10 The alarm service desk shall establish a supervision and restriction mechanism, accept the inspection and supervision of the public security organs at higher levels and all sectors of society, and improve its work in time.
The command center of the Ministry of Public Security is responsible for providing professional guidance, coordination and supervision to the police receiving work of public security organs nationwide. The telephone number is 1 10.
The public security departments and bureau command centers of all provinces, autonomous regions and municipalities directly under the Central Government are responsible for operational guidance, coordination and supervision of the police reception work of public security organs within their respective administrative areas. Tel: 1 10.