1. Polite language?
(1) Hello, welcome.
Excuse me, please wait a moment. You can sit down for a while.
Sorry to have kept you waiting. What do you think of our place?
Thank you for your hard work.
Goodbye, please take your time.
(6) Welcome to visit again.
? 2. Behavior etiquette?
(1) When guests enter the store, they must stand up and greet the front desk. Welcome to visit. When guests leave, be sure to get up and take them to the door or the elevator (help press the elevator button) and say welcome next time.
(2) When you see a customer or a non-clerk in the store, you should give way sideways and nod and smile. You can't pretend not to see it, and you can't see it casually. If he needs help, he should also ask enthusiastically and give help. If he can't help, don't just ignore it. You can calm her down first, and then find another person in charge.
(3) When the manager enters the VIP area or work area and cares about the guests, he must knock at the door first, and the manicurist should introduce them enthusiastically to show respect.
(4) The atmosphere in the store should be friendly and professional.
(5) Keep a proper distance from the guests.
(6) Pass things to the guests with both hands.
(7) Employees are not allowed to talk loudly and run in the store, so as not to cause panic and damage the working environment.
(8) When entering any room, you must knock on the door to indicate whether the door is open, and you can enter only after permission.
(9) All items, tools and appliances in the store have fixed positions. Be sure to put it back after use and clean it regularly. Manicure shop owners, this etiquette list should also be checked every day during the peak season. It is also important to bring a thoughtful reception experience to every customer ~ I think it is very practical. Remember to collect!