Sometimes the second hand of Citizen watches suddenly moves away, sometimes it touches something on the surface or moves quickly for a while when reaching out to see it, and then it is normal.

Hello, according to the watch phenomenon you described, because you didn't look at the real watch, you can't determine the cause of this problem. It is recommended that you mail the watch, warranty and shopping invoice to Beijing Maintenance Service Center for inspection and maintenance.

The following provides you with detailed mailing addresses and precautions:

Citizen (China) Watch Co., Ltd. Beijing Maintenance Service Center

Address: No.7 Tianzhu Road, Tianzhu Second Street, Tianzhu Airport Industrial Zone, Shunyi District, Beijing

Postal code: 10 13 12.

Tel: 400-650- 1958

Key selection: 2- 1-2

To: Li Yanyan.

Precautions for customers to mail items:

1. In order to ensure that the items mailed by customers can be delivered safely, quickly and accurately, Citizen reminds you to choose a courier company with high credibility, such as the State Post Bureau (

Parcel post, EMS, SF Express, DHL, FedEx, UPS, etc. 2. When the customer delivers the goods, please attach a detailed list, including the name of the goods, specifications and models, the delivered quantity, the service content to be provided, etc. , please

Indicate the customer's full name, telephone number, detailed address, postal code and other contact information for timely communication. 3. In order to ensure that the interests of customers are not harmed and avoid unnecessary disputes, if it is found that it is sent to Citizen (China) Watch Co., Ltd. when signing the contract,

If the package is damaged or the sender's name, address and telephone number are unknown, Citizen will return the package as it is. Please understand.

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