Extended data:
Beijing "non-emergency rescue service system" is a non-emergency rescue service center which integrates consultation, service, rescue, information collection, analysis, coordination and supervision on the basis of Beijing municipal government 12345 convenience telephone. At the same time, establish non-emergency rescue service sub-centers in all districts and counties, functional departments and public service departments.
It is reported that the non-emergency rescue service center will transfer the telephone matters to the sub-center after handling and analyzing the telephone matters of the citizens. After that, the sub-center promised to accept public criticism and suggestions on departments and industries, as well as other related telephone matters.
The next step is expected to build 12345 into the city's non-emergency rescue service system.
In many cities, 12345 is called the mayor's public telephone. In fact, 12345 did not get a reply from the mayor, but was recorded by the relevant staff and handed over to the relevant units, and then the relevant units gave a feedback to 12345, and then 12345 told the reflector to reply.
Baidu Encyclopedia: 12345 (government service hotline)