Shanghai Hongqiao Railway Station, located in Minhang District, Shanghai, China, belongs to China Railway Shanghai Bureau Group Co., Ltd., which started construction on July 20, 2008 and was put into use on July 20, 2008. The northern end of Shanghai Hongqiao Railway Station is connected with Beijing-Shanghai high-speed railway and Shanghai high-speed railway, and the southern end is connected with Shanghai-Kunming high-speed railway and Shanghai-Hangzhou-Ningbo passenger dedicated line, which is an integral part of Shanghai Hongqiao comprehensive transportation hub.
Shanghai Hongqiao Railway Station is divided into underground floor (B 1F arrival floor), ground floor (1F platform floor), ground floor (2F departure floor) and ground floor (3F business floor). The waiting hall of the station covers an area of about11340m2, and can accommodate at most 10000 people at the same time.
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Facilities of Shanghai Hongqiao Railway Station:
1, public security certification
Passengers who have lost or forgotten their identity documents can apply for temporary identification at the railway police business card printing port of the station. The two public security certificate-making ports of this station are located at window 25 of the fourth ticket office on the B 1 floor and window 77 of the ninth ticket office on the 2F floor respectively.
2. Lost and Found Office
Passengers who accidentally lose their luggage at Shanghai Hongqiao Railway Station can call the railway customer service phone to find out by the following ways: Leifeng service station (lost and found office) in the station area; Intelligent information release system in station area; Shanghai lost and found service platform; Shanghai Railway Station official Sina Weibo.
China Railway 12306- Customer Service Phone of Customer Service Center
Baidu Encyclopedia-Shanghai Hongqiao Railway Station
Shanghai Hongqiao Railway Station Manual Customer Service Telephone Shanghai Hongqiao Railway Station Manual Customer Service Telephone 021-51245555.
In addition to student tickets, disabled soldiers tickets and other tickets that need discount coupons, you can purchase tickets through the phone to Shanghai Railway Station. Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
Book tickets by phone from 6: 00 to 23: 00 every day within 4 to 30 days (including the day of ticket purchase) before driving.
Shanghai Hongqiao Railway Station Shanghai Railway Station Tel:
Located in Minhang District, Shanghai, China, it is a dedicated station, which belongs to China Railway Shanghai Bureau Group Co., Ltd. Construction started on July 20th, 2008 and was put into use on July 20th, 20 10.
The northern end of Shanghai Hongqiao Railway Station is connected with Beijing-Shanghai high-speed railway and Shanghai high-speed railway, and the southern end is connected with Shanghai-Kunming high-speed railway and Shanghai-Hangzhou-Ningbo passenger dedicated line. It is an important part of Shanghai Hongqiao comprehensive transportation hub and the largest railway passenger transport hub in East China.
Shanghai Railway Station Customer Service Center Tel: 02 1- 12306. The e-mail address of the railway customer has the telephone number of Shanghai Railway Station. Passenger transport: kyfw @ 12306.cn freight: hyfw @ 12306.cn luggage: xbfw @12306.cn.
Shanghai New Railway Station Shanghai Railway Station Telephone is located in Jing 'an District, Shanghai, China, adjacent to Shanghai Long-distance Passenger Station. It is a special station under the jurisdiction of China Railway Shanghai Bureau Group Co., Ltd. and an important part of Shanghai Railway Hub. By May of 20 10, the total area of Shanghai Railway Station was 97,000 square meters, the area of South Square was 67,000 square meters, the area of North Square was 30,000 square meters, and the parking lot scale reached 7 lines 15.
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Special purpose
1, transit visa-free
2065438+20061October 30th, Shanghai Railway Port opened 144 hour visa-free policy for foreigners, and transit passengers who hold valid international travel documents and set the date and seat of the third country (region) within 144 hours can enjoy the visa-free policy. The scope of activities during the visa-free period is limited to Shanghai.
2. "5499 Youth Service Desk"
The "5499 Youth Service Desk" set up telephone passenger consultation, complaint acceptance, reservation service and key passenger service in Shanghai Station, and cooperated with the "special service window" of the ticket office to provide key services for the elderly, the sick, the disabled and the pregnant passengers with special needs. Its services include: providing tourists with sightseeing, medical care, ticket purchase, consignment and transportation transfer guides.
Docking with the "service brand" of the station car in China Railway Shanghai Bureau Group Co., Ltd., providing joint booking services such as car calling, pick-up and drop-off, and drug purchase for key passengers in the past; Provide passengers with information such as train arrival and departure time, waiting area, boarding platform and train delay.
Provide services such as sending letters, sending faxes, sending people, sewing kits, over-the-counter drugs, simple repair tools, wheelchairs, crutches, stationery, envelopes, stamps and so on for passengers with special needs.
3. Cheng Wei Service Desk
The services provided by Chengwei Service Desk mainly include: helping the elderly over 80 who travel alone (show relevant certificates), pregnant women, passengers with babies and lower limb disabilities to purchase tickets; Booking and delivering tickets for key passengers; The responsibility system of first complaint, first question and first post; Escort blind passengers who bought tickets for the day to the designated waiting room;
Provide addresses and bus routes of local ticket offices and sales outlets; When the train stops due to sudden disasters, contact to buy air tickets and bus tickets for key passengers; Inquire about the waiting place of the current train on behalf of passengers; Sell the latest timetable and distribute the latest publicity materials regularly.
China Railway 12306- Customer Service Phone of Customer Service Center
Shanghai Railway Station Customer Service Telephone The telephone number of Shanghai Railway Customer Service Center is Shanghai Railway Station: 02 1- 12306.
Shanghai New Railway Station is located in Jing 'an District, Shanghai, China, adjacent to Shanghai Long-distance Passenger Station. It is a special station under the jurisdiction of China Railway Shanghai Bureau Group Co., Ltd. and an important part of Shanghai Railway Hub. By May of 20 10, the total area of Shanghai Railway Station was 97,000 square meters, the area of South Square was 67,000 square meters, the area of North Square was 30,000 square meters, and the parking lot scale reached 7 lines 15.
Rail transit:
The rail transit platform of Shanghai Railway Station is located on the ground floor of South Square and North Square of Shanghai Railway Station in Jing 'an District, Shanghai, and is the platform of 1 Line, Line 3 and Line 4. Among them, the 1 line station hall is located in the south square, and there is a quick entrance to the 1 line station hall at the southeast exit of Shanghai Station. Passengers can directly buy subway tickets to enter the station after passing through the railway exit gate without security check again.
The stations of Line 3 and Line 4 are located in the northeast of the railway freight yard, and the tracks are parallel to beijing-shanghai railway. There is an unnumbered entrance on the west side of the station hall, connecting the northwest exit of Shanghai Station and the Shanghai Long-distance Passenger Station to Shanghai Station. There is an unnumbered exit passage to the east.
Architectural design:
As of May 20 10, the square of Shanghai Railway Station covers an area of 97,000 square meters, and the main building of the station adopts "elevated waiting", with two squares, namely, north-south entrance and south-north entrance. The South Square is about 67,000 square meters, and the areas for pedestrians, vehicles and parking lots are 2 1 100 square meters, 20,250 square meters and 25,650 square meters respectively. The North Square is 30,000 square meters, and the areas of pedestrians, vehicles and parking lots are 1 10,000 square meters, 7,200 square meters and 1.28 million square meters respectively.
The first four radial branches of the South Square are connected with Tianmu West Road and Hengfeng Road, forming three plots around the square and arranging some large buildings of Shanghai Railway Station. The square is basically symmetrically arranged and consists of a central square and two auxiliary squares on the left and right. Pass through the currency pedestrian zone in the east and west exit halls, extend forward and embrace the crab-like central parking lot. The green island arranged in the middle is opposite to the gate of the main building of the station and becomes the center of the whole square.
The central parking lot mainly stops group and unit buses, and the east and west wings of the square are combined with two luggage rooms, and taxis, trucks carrying luggage and non-motor vehicle parking lots are arranged respectively. In the east is the luggage room for consignment, and in the west is the luggage room for pickup. The terminals of the six bus lines are symmetrically distributed in front of the east and west exit halls.
The center lines of CoCo Lee Road and Chang 'an Road in front of the central square intersect at the center of the station entrance. In the mezzanine area, on the entrance axis of Zhi Zhi Station Building, at the intersection of Tianmu West Road and Hengfeng Road, a pedestrian walkway with a certain width is planned, so that the main building of the station building can be seen from three different directions.
The above contents refer to Baidu Encyclopedia Shanghai Railway Station.