1. Contact the local education bureau or the admissions office: refer the problem to the local education bureau or the admissions office and explain the situation to them. They may provide solutions or guide you on the steps you should take.
2. Provide relevant supporting documents: If the basic information of the student's household registration cannot be transferred out, try to provide other relevant supporting documents, such as a copy of the student's ID card, household registration book and birth certificate. , to prove student identity and household registration information.
3. Consulting schools or educational solutions: contact the target schools, explain the situation to them in detail, and consult the solutions that they can't transfer the basic information of students' household registration for the time being. The school may ask you to provide other supporting documents or fill in relevant forms to prove the identity and household registration of students. Seek legal aid: If you encounter serious problems that cannot be solved, you can seek legal aid and professional legal advice to help you solve them.