1. Balance inquiry means that the cardholder accepts the transaction of inquiring the electronic cash balance on the chip through the ic card. This transaction is offline and does not require a personal password. As e-cash consumption is an offline transaction, the e-cash account in the background system may be inconsistent with the e-cash balance in the chip, and the balance shall be subject to the IC card record.
2. Detailed inquiry means that the cardholder inquires about the latest 10 transaction details (excluding non-contact acceptance consumption) of electronic cash on the chip through the ic card acceptance terminal, and the detailed records shall be subject to the IC card records. This transaction is offline and does not require a personal password.
Due to differences in business in individual regions, please consult the outlets or call the customer service hotline of China Bank at 95566 (please call +86 10-95566 for overseas and Hong Kong, Macao and Taiwan regions) for details.
The above contents are for your reference. Please refer to the actual business regulations.
If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.