1. Generally speaking, if you call 10086 with your mobile phone in China instead of in Hong Kong, Macao and Taiwan, there is no charge.
2. If you are using Unicom, you will be charged the normal call fee by calling 10086. There is generally no difference between the charging standard and the normal call. Therefore, in order to avoid charging the phone bill, it is best not to call 100 10 or Unicom 10086, which will be charged.
Related content:
10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to obtain services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry.
In addition, the telephone service hall 10086 provides manual services for customers. Customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, and put forward opinions or suggestions on the services and services of China Mobile Communications Group.