12388 acceptance scope

Consumer complaint telephone number:1231512315 is a consumer complaint reporting telephone number. When the following situations exist, you can call the report number:

1. When the rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce;

2. When the rights and interests are infringed in the process of consumption;

3, when found fake and shoddy goods and manufacturing fake and shoddy goods "dens";

4. When false advertisements are found to deceive consumers.

Tax service hotline: 12366 12366 The tax service hotline is a hotline number specially approved by the national tax system in State Taxation Administration of The People's Republic of China, People's Republic of China (PRC). In case of any of the following situations, you can call the reporting telephone number: 1, and consult the tax-related business such as tax policies and tax collection and management procedures of the national tax system.

2. Basic information of taxpayers and other tax-related inquiries within the national tax jurisdiction.

3. General illegal tax returns within the jurisdiction of the national tax (including illegal invoice returns and illegal tax registration returns, etc.). ).

4. Taxpayers complain that they are not satisfied with the service attitude of the staff of the tax authorities.

5 taxpayers are dissatisfied with the service quality and efficiency of the tax authorities and their staff.

6. Taxpayers complain that the tax authorities and their staff have violated their legitimate rights and interests in the course of performing their duties.

7 rationalization opinions and suggestions put forward by the national tax authorities in standardizing administrative law enforcement and improving service quality and efficiency.

Hotline of human resources and social security service: 12333 12333 The service scope includes: employment, social security, labor relations, income distribution, talent work, civil servant management, military resettlement, introduction of intelligence, etc. , and provide a service environment for personnel, employment, social security and other policies and regulations, procedures and various information inquiries, as well as zero-employment family complaints and employment complaints.

Protected reporting hotline: 12369 When reporting environmental pollution problems, you can report to the Environmental Protection Bureau or the "12369" city command center according to the location of environmental pollution incidents.

1, general pollution problems are accepted by the environmental protection bureau of the jurisdiction, and serious environmental pollution problems can be reported directly to the "12369" city command center.

2 belong to the jurisdiction of the environmental protection department, which belongs to the municipal level, and is handled by the municipal level; If it belongs to a certain district, it will be handed over to the environmental protection department of the district.

3. For some things that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site, but hand them over to relevant departments for handling. country

The hotline of the Tobacco Monopoly Bureau is1231313, which is the special number for the State Tobacco Monopoly Bureau to accept the supervision and report of the national tobacco monopoly products market. The hotline "123 13" is positioned as a public service in tobacco monopoly administration. Its main function is to receive reports from the public about illegal production and operation of tobacco monopoly products, answer inquiries about tobacco monopoly laws, regulations and policies, and better safeguard the interests of the state and consumers. If citizens find problems such as illegal sales of tobacco products, please call the "123 13" tobacco complaint hotline in time to safeguard their legitimate rights and interests.

National telephone number for discipline inspection and supervision: 12388 12388 Reporting scope:

1. Report and accuse Party organizations and party member of violating political discipline, organizational discipline, honesty discipline, mass discipline, work discipline and life discipline.

2. The object of supervision (six types of public officials stipulated in the Supervision Law, the same below) fails to perform his duties according to law, violates the provisions of fair use rights, clean politics and ethics, and is suspected of committing crimes such as corruption and bribery, abuse of power, dereliction of duty, power rent-seeking, interest transfer, malpractice for personal gain and waste of state-owned assets.

3. party member refuses to accept the disciplinary action or other treatment made by the disciplinary inspection organ, and lodged a complaint.

4, the object of supervision refuses to accept the decision of the supervisory organ involving me, and lodge a complaint; Complaints made by the respondent and his close relatives against the supervisory organs and their staff for violating laws and regulations and infringing upon the legitimate rights and interests of the respondent. 5. If the decision on disciplinary action made by the original administrative supervision organ does not exceed the application period, lodge a complaint.

6. Criticism and suggestions on building a clean and honest party style and anti-corruption work.

The national legal service hotline:12348 "12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the general public. Accept legal advice from the masses, cooperate with the mediation of civil disputes, timely reflect the information of legal needs of the masses, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability. The "48" in the cornet takes the homonym of "judicial", which means seeking legal services and seeking judicial administrative organs to mediate civil disputes.

Public health service telephone number: 12320 12320 belongs to the public welfare hotline of the government in the health industry. It is a channel for the health system to communicate with the society and the public, and a platform for the public to report and complain about public health-related issues. 12320 accept public reports on public health emergencies and cases of violation of health laws and regulations; Accepting public complaints about emergency handling of public health emergencies; Accept public opinions and suggestions on public health work; Provide consulting services on public health laws, regulations, principles and policies, disease prevention and control, medical and health care, etc., and accept complaints from the masses about party member, leading cadres and state civil servants' violations of party discipline and political discipline, or opinions and suggestions on building a clean and honest party style and anti-corruption work. The scope covers more than 3,500 discipline inspection and supervision organs at or above the county level.

Legal basis: Article 16 of the Supervision Law of People's Republic of China (PRC), supervisory organs at all levels have jurisdiction over the supervision matters involving the personnel specified in Article 15 of this Law within their respective jurisdictions according to their administrative authority. Supervisory organs at higher levels can handle supervisory matters within the jurisdiction of supervisory organs at lower levels, and when necessary, they can also handle supervisory matters within the jurisdiction of supervisory organs at all levels under their jurisdiction. If there is a dispute between supervisory organs over the jurisdiction of supervisory matters, it shall be decided by the supervisory organ at the next higher level.