2, the site connection problem. After turning off the automatic search for the fastest master station, try to change the master station in the market.
3. Incorrect account number input. Check whether the account type is inconsistent with the entered account, such as selecting capital account and entering shareholder account.
4. Software download problem. Try to update the software to the latest version.
5. If it is not during trading hours, it is recommended to try again during trading hours.
6. If none of the above can solve your problem, and there is an abnormality suddenly, you can directly call the brokerage customer service phone for consultation during trading hours.