The negotiation process includes four parts:
(l) Someone asks for help;
(2) Someone is willing to help;
(3) and received professional training, can provide help;
(4) There is a special environment that makes consultation possible (the process of giving and receiving help).
The negotiation process can be divided into four main stages:
1. Establish a consulting relationship
Step 2 Evaluate and set goals
3. Selection and implementation of intervention strategies
4. Evaluation and termination of consultation
In the first stage:
Counselors should establish effective therapeutic relationships with clients.
Its method mainly comes from Rogers' patient-centered or people-oriented treatment method, as well as recent social influence theory and psychoanalysis theory.
Describe the various counseling skills needed at this stage. The potential value of establishing a good relationship foundation can not be ignored, because it is a special part of the consultation process, which reflects the counselor's concern for the helper and regards him as a unique and noteworthy person.
For help seekers, a good relationship can help them build enough trust in the psychological counselor, so that they can finally reveal and reveal their inner world.
For some help seekers, it is enough to establish this relationship with the consultant, which can solve their own problems well. For other help seekers, the establishment of relationships is only a necessary condition for them to seek various options and treatment changes, but not a sufficient condition. They need psychological counselors to take further treatment activities or interventions.
The second stage of consultation:
(Assessing and setting goals) usually takes place at the same time or after the relationship-building stage.
In these two stages, counselors should help patients learn and understand themselves and their own problems.
Assessing questions can help counselors and help seekers understand more comprehensively and deeply what happened and what prompted them to come to consult. The information obtained in the evaluation is of great value for planning consultation strategies, and can also be used to control the rebellious psychology of help seekers.
After finding out the problems and difficulties, counselors and help seekers should work together to set the expected goals, that is, the special results that help seekers hope to get through consultation. Expected goals can also provide useful information for planning consulting strategies.
The third stage (strategy selection and supplement)
The task of the counselor is to promote the understanding and corresponding actions of the helpers.
Understanding is useful, but the role of epiphany alone is not enough, and its role is far less than the common role of transforming epiphany into concrete behavior on the basis of epiphany. In order to achieve this result, counselors and help-seekers should choose and arrange action plans or intervention steps on the basis of evaluation data, so that help-seekers can achieve the expected goals.
When formulating intervention steps, it is important to choose those strategies and methods related to problems and goals, and not to let the selected strategies and the basic beliefs of helpers.