Before the Spring Festival, Bloomberg, a resident of luqiao district, Taizhou City, Zhejiang Province, encountered an annoyance. One morning, when he was about to drive to work, he found that there were many cracks in the front windshield of the car parked in the yard, and the maintenance cost would be a big expense. Although he insured the main risk of vehicle loss insurance, he did not insure the glass breakage insurance as an additional risk. According to past experience, I'm afraid I have to pay for this money myself.
Bloomberg immediately consulted the insurance company, but got an unexpected answer. The staff told him that his vehicle was the car damage insurance renewed on June 65438+February 3, 20201. According to the regulations after the comprehensive reform of auto insurance in September of that year (65438+September), the new main insurance of car damage insurance added insurance liabilities such as broken glass alone, stolen vehicle and wading engine, so he can enjoy relevant claims service by insuring the main insurance of car damage insurance.
"The insurance company paid 1. 1.5 million yuan for glass replacement, which helped me a lot." Bloomberg said that in the future, he can enjoy more comprehensive protection only by purchasing the main insurance of car damage insurance, eliminating the trouble and cost of purchasing additional insurance products, which makes him very satisfied.
Moreover, after the auto insurance reform, commercial auto insurance products not only expanded the insurance liability, but also canceled the deductible agreement such as accident liability deductible and the inability to find a third party deductible, providing consumers with more comprehensive and perfect protection services.
"Increasing the liability limit of commercial third-party insurance is conducive to fully meeting the risk protection needs of consumers and giving full play to the role of economic compensation and resolving contradictions and disputes." Kevin Z, director of the Risk Management and Insurance Department of Peking University University of Economics, said.
According to the data released by the China Banking Regulatory Commission recently, after the comprehensive reform of auto insurance, the average liability limit of third-party insurance has increased from 900,000 yuan to 6,543.38+0.25 million yuan, and the insurance coverage rate of commercial auto insurance has increased from 83.8% to 89.2%.
In addition to commercial auto insurance, compulsory liability insurance for traffic accidents, which is used to protect the rights and interests of victims of road traffic accidents, has also been comprehensively optimized in this reform. In order to give full play to the function of compulsory insurance, the regulatory authorities raised the total liability limit of compulsory insurance from 6,543.8+0.22 million yuan to 200,000 yuan, in which the compensation limit for death and disability was 6,543.8+0./kloc-0.8 million yuan, and the compensation limit for medical expenses was raised from 6,543.8+0.8 million yuan to 6,543.8+0.8 million yuan. The liability compensation limit is adjusted in the same proportion, in which the death and disability compensation limit is increased from 1. 1.8 million yuan, and the medical expenses compensation limit is increased from 1.000 yuan to 1.800 yuan.
"The liability limit of compulsory insurance has been significantly improved, which can provide more solid risk protection for the majority of car owners." Guo Jinlong, director of the Insurance and Economic Development Research Center of China Academy of Social Sciences, said.
The marketization level of auto insurance products has improved, and the rate adjustment has better played the role of "rewarding the superior and punishing the inferior"
"Not only is there more protection, but the premium has also dropped." This is the real feeling of many car owners after the comprehensive reform of auto insurance.
Not long ago, Mr. Lu, a citizen of Hangzhou, Zhejiang Province, was pleasantly surprised to find that although the guarantee responsibility and insurance amount were increased, the premium was reduced a lot.
The staff of the insurance company also told Mr. Lu that according to the reformed regulations, if the driving record continues to be good, the commercial auto insurance premium is expected to drop further next year.
Some consumers also reported that they found that the premium increased when they renewed their auto insurance recently. According to the analysis of the industry, this may be due to the fact that there have been many accidents in the last year and the insurance claims have been obtained, resulting in an increase in rates and premiums.
Guo Jinlong said that this reform has effectively improved the marketization level of auto insurance products, and the rate adjustment will better play the role of "rewarding the excellent and punishing the poor", which is conducive to promoting car owners to further enhance traffic safety awareness, improve driving habits and reduce accident rates. "The risk prevention and social management functions of auto insurance will be better played, which is very important for car owners and pedestrians."
In terms of premium rate, this reform combined with the comprehensive payout ratio level of premium insurance in various regions, and formulated five sets of differential rate adjustment schemes, which further optimized the floating coefficient of road traffic accident rate. In addition, for minor traffic accidents, the relevant departments encourage the parties to take "mutual compensation", online processing and other ways to deal with them quickly, and study the scheme that does not include the floating factor of the rate.
"In the past, the basic rate of compulsory insurance was unified nationwide, but there were great differences in payout ratio in different regions. This reform reflects the differentiation of regional rates and is conducive to better protecting the rights and interests of car owners with good driving habits. " Wang Xiangnan, deputy director of the Insurance and Economic Development Research Center of China Academy of Social Sciences, said.
According to the data released by the China Banking Regulatory Commission, after the comprehensive reform of auto insurance, the average cost of vehicle insurance in China has dropped from 3,700 yuan to 2,700 yuan by October 8, 2020, with an average decrease of 27%. In China, 89.9% of consumers' auto insurance premiums have dropped, and the proportion of consumers whose premiums have dropped by more than 30% has reached 67.3%.
Further reduce disorderly competition and standardize the order of the auto insurance market.
In recent years, excessive competition in auto insurance marketing has led to some behaviors that infringe on consumers' rights and interests. This reform aims to solve the outstanding problems that consumers have strongly reflected and promote the standardized and healthy development of the auto insurance market.
Ms. Sun, a citizen of Beijing, has been going directly to the insurance company to insure auto insurance, thinking that this can reduce intermediate links and make the price cheaper. An accidental experience surprised her, and the price of auto insurance sold by 4S stores was even lower than that of insurance companies. "Do middlemen who want to' earn the difference' lose money and earn money?" Ms. Sun is puzzled.
"The wool is on the sheep. Under this marketing model, the high marketing costs of insurance companies will eventually be paid by consumers in various forms. " Guo Jinlong said.
In view of these phenomena, the auto insurance reform reasonably lowered the auto insurance marketing surcharge rate and guided the industry to lower the upper limit of the commercial auto insurance surcharge rate from 35% to 25%. Experts believe that this will help reduce the excessive cost level in some sales areas, better release the price reduction space of auto insurance products, and at the same time urge insurance companies to pay more attention to insurance product innovation and win market recognition with product quality. As a result, disorderly competition and other phenomena will be further reduced, and the auto insurance market will be more standardized and healthy.
In the past, some small and medium-sized property insurance companies paid high marketing expenses to participate in market competition. The comprehensive reform of auto insurance encourages small and medium-sized property insurance companies to give priority to the development of differentiated, specialized and characteristic commercial auto insurance products, and give priority to the development of commercial auto insurance products such as online sales and electricity sales. Experts believe that this will help guide small and medium-sized property insurance companies to shift marketing costs to product development and provide personalized services to consumers with different needs. This is also conducive to building a more perfect and multi-level auto insurance market system.
"From the perspective of insurance channels, this reform has standardized the operation of intermediary channels, encouraged the development of online channels, and made it easier and faster for consumers to purchase auto insurance, which is conducive to enhancing consumers' sense of acquisition and identity." Sun Jianping, chairman and CEO of China Ping An Property Insurance Co., Ltd. said.
Nowadays, when choosing an insurance company, the majority of car owners have higher and higher requirements for the service ability of the insurance company. Disaster warning, accident rescue and claim settlement efficiency are all important considerations. In this regard, this reform proposes to support the insurance industry to strengthen the research and application of new technologies, and use biotechnology, image recognition, artificial intelligence, big data and other scientific and technological means to improve the informationization and digitization level of auto insurance products, guarantees and services. At the same time, actively promote the electronic insurance policy system to provide consumers with more convenient services such as auto insurance underwriting and claims settlement.
Guo Jinlong believes that the development and application of these new technologies will not only help improve the level of auto insurance services, but also effectively reduce the operating costs of insurance companies and improve operational efficiency. "From the historical experience, the continuous application of new technologies has a great impact on the development of the insurance industry. The comprehensive reform plan of auto insurance reflects the development trend of the industry and market requirements. Insurance companies should seize opportunities, strengthen technology research and development applications, and make auto insurance services more' technological'. "