1. First, restore the set-top box to the factory settings. Operation method: In the boot interface, press the direction key to the left, and a left border will appear. Select Settings-General Settings-Restore Factory Status, wait for 5 seconds, then press Enter to restore the system, and wait for the system to start again.
2. After the following interface appears, ask whether to enter the factory mode, pick up the remote control and press the factory mode, and press Enter to enter the factory mode.
3. Pick up the remote control, select this upgrade before installation, press Enter to download and install this program, and then run this program next.
4. After the installation is completed, press the remote control to turn it off, turn off the power, and then restart. Enter my application, open the local market and download your favorite software.
5. You can also directly restore the factory settings. Step 1: Open the network set-top box, click Settings, and restore; Step 2: Enter the restore interface and click Restore; Step 3: The system prompts to restore the factory settings, and the TV screen displays the Android robot image. After the recovery is completed, the machine will automatically restart.
6. After the factory settings are restored, turn on the set-top box and try it to see if the problem still exists. If the problem is still operating and you can't even watch TV, then the next thing to do is to brush the machine. Consult a professional when brushing the machine.