2. Responsible for the office logistics support of all departments in the office;
3. Be responsible for the daily attendance of all office personnel (departments);
4. Establish a preliminary personnel management system, perform personnel management duties, and cooperate with human resources to participate in recruitment when necessary;
5. Handle the company's external reception work, including reception and front desk tasks;
6. Organize various regular and irregular collective activities within the company;
7. Assist the general manager to handle external administrative affairs;
8. Handle other related affairs according to the company's administrative management system;
9, complete other work assigned by the leadership.
By participating in and ensuring the business activities of enterprises, administrative departments separate professional posts from daily work, improve the utilization efficiency of human resources and material assets, and realize the significance of their existence.
I think the specific work can be divided into four categories: 1, basic environmental protection. 2. Business process assurance. 3. Construction of behavior system. 4. Comprehensive affairs management.
Basic environmental protection:
Enterprises usually rely on office space and various facilities to carry out business activities, and consider the basic elements suitable for work such as safety, comfort, cleanliness and beauty. Establishing and maintaining this basic environment is one of the functions of the administrative department.
Business process assurance:
Business process is the meridian of an enterprise, which mobilizes various resources in the enterprise to achieve business goals around customer needs. The smooth operation of business processes mainly lies in the reasonable design of processes and the daily execution and optimized management of business departments.
The significance of protecting business processes by administrative departments refers more to the consideration of task priorities and the rapid response to administrative resource requirements when the processes change.
Resources are limited, and giving priority to ensuring the operation of business processes is an important guiding principle of administrative departments.
Behavior system construction:
Market competition is no less than battlefield confrontation. Whether enterprises can be banned often indicates the outcome of the war. The construction of behavior system more embodies the supervision and control function of administrative management, and is an important influencing factor of corporate culture and management atmosphere.
Comprehensive affairs management:
Other administrative affairs.
Web page link
The narrow sense of administration refers to all the functions of the state except legislation and justice;
Broadly speaking, administration refers to the executive function as a decision-making function except politics.
"Administration" refers to all kinds of organization, control, coordination and supervision activities carried out by certain social organizations in the course of their activities.
Main management tasks:
(1) analysis and evaluation.
To draw up the national main functional area plan, we must first make an objective analysis and evaluation of the national land space. Scientifically determine the index system, and use spatial analysis techniques and means such as remote sensing and geographic information to comprehensively analyze and evaluate all national or local land spaces as the basic basis for determining the main functional areas. The analysis and evaluation adopts the national unified index system, and considers the following factors as a whole:
The first is the carrying capacity of resources and environment. That is, under the premise of not damaging the natural ecological environment and maintaining a good ecosystem, the economic scale and population scale that can be carried by the resource endowment and environmental capacity of a specific region. It mainly includes: the richness of water, land and other resources, the environmental capacity of water and atmosphere, the ecological sensitivity of soil erosion and desertification, the ecological importance of biodiversity and water conservation, and the frequent occurrence of natural disasters such as geology, earthquake, climate and storm surge.
The second is the existing development density. Mainly refers to the degree of industrialization and urbanization in a specific region, including the intensity of land resources and water resources development.
The third is the development potential. That is, based on a certain carrying capacity of resources and environment, the potential development capacity of a specific region includes the foundation of economic and social development, the level of science and technology education, geographical conditions, historical nationalities, national and regional strategic positioning, etc.
(2) Determine the main functional areas.
On the basis of analysis and evaluation, according to the spatial demand forecast of population residence, transportation and industrial development and the analysis of future land spatial change trend, the number, location and scope of various main functional areas are determined in the national and provincial main functional areas planning.
After the number, location and scope of the main functional areas are determined, the positioning, development direction, development sequence and control principles of each main functional area should be defined according to the carrying capacity of resources and environment, existing development density and development potential of each main functional area.
The four main functional areas at the national level do not cover the whole territory. In principle, the optimized development, key development and restricted development areas are based on county-level administrative areas, and the prohibited development areas are determined according to the legal scope or natural boundaries; According to the overall strategy of regional development and the overall requirements of promoting the formation of main functional areas, the guiding principles, main objectives and development strategies of promoting the formation of main functional areas should be clearly defined, and the main principles of provincial main functional areas and the main responsibilities of city and county administrative regions in promoting the formation of main functional areas should be clearly determined.
The planning of provincial main functional areas should be based on the national main functional areas planning, and the national main functional areas of this administrative region should be identified as the same type of areas to ensure the consistency of quantity, location and scope. For the national space outside the national main functional area in the administrative region, the provincial main functional area should be determined according to the principles determined by the state and the actual situation in the region. In principle, the county-level administrative region is the basic unit; In principle, areas dominated by agriculture should be defined as restricted development areas; Areas with strong homogeneity at the boundary of provincial administrative regions should be identified as the main functional areas of the same type; The main land functional areas and marine functional areas of coastal provinces should be connected with each other, and the main functional orientation should be coordinated with each other; We should distinguish between key development areas and medium-and long-term development sequences; Areas rich in mineral resources but weak in ecological environment carrying capacity can moderately develop mineral resources, but in principle they should be defined as restricted development zones; All kinds of provincial nature and cultural reserves established according to law shall be determined as prohibited development areas.
(3) Improve regional policies.
The key to implementing the national main functional area planning and realizing the orientation of main functional areas is to adjust and improve relevant policies, mainly including:
1. Fiscal policy. In order to achieve the equalization of basic public services, we will improve the central and provincial financial transfer payment systems, and focus on increasing financial transfer payments for public services and ecological environment compensation in areas where development is restricted and prohibited.
2. Investment policy. Gradually implement the investment policy of combining the main functional areas with fields, focus on supporting the construction of public service facilities, ecological construction and environmental protection in areas where development is restricted or prohibited, and support the infrastructure construction in key development areas.
3. Industrial policy. In accordance with the requirements of promoting the formation of main functional areas, study and put forward industrial guidance catalogues and measures for different main functional areas, guide and optimize the development areas, enhance the ability of independent innovation, and enhance the level and competitiveness of industrial structure; Guide key development areas to strengthen the construction of industrial supporting capacity and enhance the ability to absorb industrial transfer and independent innovation; Guide and restrict the development of industries with regional characteristics, and limit industrial expansion that does not meet the main functional orientation.
4. Land policy. According to the relevant requirements of the main functional areas and the overall land use planning, the differentiated land use policy will be implemented to ensure that the quantity and quality of 65.438+0.8 billion mu of cultivated land will not decline. Strictly control the increment of construction land in optimized development areas, appropriately expand the supply of construction land in key development areas, strictly control the land in restricted development areas and prohibited development areas, and strictly prohibit the change of ecological land use.
5. Population management policy. Adjust and control the total population according to the main function orientation, guide the orderly flow of population, and gradually form a mechanism in which production factors such as population and capital flow in the same direction. Encourage the optimization of development zones and key development zones to attract migrants to settle down; Guide the gradual, voluntary, smooth and orderly transfer of population in areas where development is restricted or prohibited, and ease the tension between man and nature.
6. Environmental protection policy. According to the environmental carrying capacity of different main functional areas, the environmental protection policy of classified management is put forward. Optimize the development zone, implement stricter pollutant discharge and environmental protection standards, and greatly reduce pollution discharge; Key development areas should maintain environmental carrying capacity and increase production and reduce pollution; Restricted development areas should give priority to protection to ensure the restoration and protection of ecological functions; Strictly protect areas prohibited from development according to law.
7. Performance evaluation and performance appraisal. According to the different positioning of the main functional areas, different performance evaluation indicators and methods are implemented. To optimize the development zone, we should strengthen the evaluation of economic structure, resource consumption and independent innovation, and weaken the evaluation of economic growth; Key development areas should comprehensively evaluate economic growth, quality and efficiency, industrialization and urbanization level and independent innovation in related fields; Restricted development areas should attach importance to ecological construction and environmental protection evaluation, and weaken the evaluation of economic growth, industrialization and urbanization; The prohibited development areas mainly evaluate ecological construction and environmental protection.
1, responsible for employee attendance, providing attendance reports and archiving them on the first working day of the following month;
2. Responsible for employee file management, including the collection, sorting and filing of original files and the establishment of electronic files;
3. Draft general files and manage administrative personnel files;
4. According to the human resource demand plan, organize various forms of recruitment, collect recruitment information, and assist in recruitment;
5. Handle the daily personnel management, and handle the personnel procedures such as leave, recruitment, employment, insurance and contract;
6. Timely handle the registration, registration, change and annual inspection of relevant certificates; Assist in the management, training and guidance of the company's human resources;
7. Organize and plan the company's activities;
8. Be responsible for the procurement plan of office supplies and the collection and management of items.
The main work of administration is the general office management of enterprises, which generally includes administrative procurement, goods management and distribution, front desk reception, office hygiene, fire control, vehicle management and other chores; A little higher also includes security, enterprise activities, foreign affairs reception, administrative expenses budget planning, enterprise administration planning and so on. Wages are generally 3000-5000 yuan in first-tier cities, not necessarily in second-and third-tier cities. Known not less than 1.500 yuan. If it is a management position, there is still room for upward mobility.
What does ktv administration do? Every KTV is different. It depends on whether there is a discount. If it is not a discount, it is also responsible for recruiting people. If it's a discount, you always have a relationship with someone who has a relationship with your company. You should also count the sales situation of the store and take corresponding measures. Everything else is similar. I hope you are satisfied.
What does yy administration do? YY government is an administrative official.
Administrators are also graded. The following are some explanations in the excerpt.
Permission and avatar description:
Blackheads are crooked officials, so please beware of someone pretending to be an official. If you have any questions, please go to the customer service channel ID: 10 for consultation and confirmation.
The owner (OW) of the purple avatar channel, the founder of the channel, has the highest authorization for the channel. Permissions can be assigned to others.
The license right of the general manager (VP) of Orange Head Channel is between OW and the channel administrator, and has basically the same operation license right as OW, assisting OW to develop the guild.
The yellow avatar is the omni-channel manager (MA)' s overall management of channels, which can manage channels and allocate sub-channels. Add members and other operations.
The red body channel manager (CA) can set subchannel information to manage subchannels.
The pink avatar secondary channel manager (CA2) can set secondary channel information to manage secondary channels.
Blue avatar members (R) have the rights of ordinary members, and can enter any room in the channel at will (except those with passwords), regardless of the level.
Green-headed VIPs have the authority of ordinary members, and they contribute to members. Generally awarded to friendly people and guild diplomats.
Temporary guests (G) with bright green heads have ordinary membership rights and no member contribution. Re-entry after exiting the channel will become a tourist status.
Ordinary users of white-headed tourists (U) cannot enter the restricted passage.
What does administration do? It's also true that the promotion space and salary of this position are limited. Administration mainly includes: system formulation and implementation, drafting manuscripts (speeches), sending and receiving documents, file management and logistics (procurement, recording and distribution). Administration is the rear area of the whole company. Working as an office will make you comfortable, but the salary may not make you comfortable.
What is the "backstage" of administrative backstage? As the name implies, it is the "orderly" in the department, the staff of the leaders, and the logistics of the cadres. That is to say, in addition to doing your own job, you should also assist the leaders to complete some necessary work and strive to become the leaders' staff assistants.
Administrative and logistical responsibilities:
1, typing, copying and other document processing work.
2. Answer company phone/send and receive fax.
3. The signing and keeping of employee contracts.
4. Keep employee files and a copy of the company certificate.
5, the company with/take back the registration work and the storage of spare keys.
6, labor insurance supplies, office supplies procurement application, distribution records
7. Complete other tasks assigned by superiors.
What does an administrative secretary do? Responsibilities and division of labor of secretaries.
The professional definition of a secretary is: a person who is engaged in daily office work, assists leaders in handling government affairs and daily affairs, and improves services for decision-making and implementation. Secretariat personnel have the following eight main tasks.
First, business communication.
(1) Reception work
1. Collect all kinds of information to prepare for the reception salary of the guests.
2. Be familiar with the content of reception work and the format and writing method of writing reception plan, and make the best representative reception plan.
3. Prepare for the welcome, pick up the station, pick up the plane and other welcome work.
4. Understand the guest banquet salary arrangement procedure, prepare the banquet, and treat the guests warmly and thoughtfully.
5. When seeing off the guests, book the return air tickets and arrange the return transportation for them.
(b) communication and cooperation.
1. Use various communication methods and skills to coordinate the relationship between leaders and communicate effectively with leaders, colleagues and guests.
2. Organize and guide the team to communicate effectively and improve the efficiency of the team.
3. Solve communication conflicts in time and eliminate communication barriers.
(3) Business negotiation
1. Master the collection methods and channels of various information, fully collect business negotiation information, and participate in the formulation of business negotiation plans and the formation of business negotiation teams.
2. Arrange the business negotiation site and create a harmonious business negotiation atmosphere.
3. Do a good job in assisting the morning negotiations and assist the main negotiators to deal with the problems in the negotiations.
Second, conference management.
(1) Meeting preparation
1. Formulate the topics, names, specifications and standards of the meeting scientifically and accurately.
2. Reasonably draw up the agenda, schedule and budget of the meeting.
3. Master the procedure of selecting the venue, and select and book the appropriate venue.
4. Master the seating arrangement and venue layout, and carefully arrange the venue.
5. Inform the participants in time, prepare meeting documents and make meeting certificates.
6. Arrange telephone conference and video conference to reduce conference expenses.
(2) Meeting communication and coordination
1. Master all kinds of meeting sign-in methods and do a good job in meeting sign-in and meeting service.
2. Use efficient meeting decision-making methods and methods to reach meeting resolutions, so as to facilitate the formation of meeting resolutions as soon as possible.
3. Do a good job in meeting security and confidentiality.
4. Organize the news reports of the conference, so that the conference can achieve the ideal communication effect.
5. Deal with emergencies in time to ensure the smooth progress of the meeting.
(3) the aftermath of the meeting
1. Arrange the return of the participants.
2. Check and clean up the meeting place and organize the meeting documents.
3 convey the resolutions of the meeting, write the minutes of the meeting, and settle the meeting funds.
4. Assess the effectiveness of the meeting
Three. Business activity management
(1) commercial activities
1. Arrange meetings and talks
2. Organize and coordinate large-scale business activities and arrange participants to participate in recreational activities.
2. Master the procedures for organizing information conferences and successfully hold information conferences.
4. Arrange ribbon-cutting ceremony, signing ceremony and celebration ceremony.
(2) Business travel
1. Assist leaders to make careful travel plans and prepare personal belongings when traveling.
2. Do a good job in booking air tickets, arranging travel and accommodation, and handling business travel procedures abroad.
3. Make travel plans for large teams on business trips.
4. Transaction management
(A) Office environment management
1. Set up the office layout reasonably.
2. Decorate and beautify the office environment and place office equipment reasonably.
3. Keep a clean working environment in the responsible area.
4. Respond to office emergencies and do a good job in office safety management.
(2) Office resource management
1. Procurement, distribution and utilization of various office resources
2. Do a good job in the supervision and management of office resource inventory.
3. Participate in * * * procurement management and bidding.
(3) Office efficiency management
1. Make a scientific office work plan and arrange office tasks reasonably.
2. Scientifically write work logs for leaders and themselves, improve work efficiency, and then promote the smooth completion of various project objectives.
Verb (abbreviation of verb) information and file management
information management
1. Use various channels and methods of information collection to provide all kinds of information needed by mobile phone leaders in time.
2. Master all kinds of information processing methods and process the collected original information.
3. Use various channels to provide the processed information to leaders and others for use, and do a good job in the transmission and utilization of information.
4. Be familiar with the information storage program and do a good job of storing the use information.
5. Be familiar with the five steps of implementing feedback information, form feedback and feedback chain, and realize a virtuous circle of feedback information.
6. Master the ways and methods of information development, and comprehensively mine, analyze and summarize the information.
(2) File management
1. Master the ways and methods of archive collection, and receive and collect archive materials that should be archived.
2. Be familiar with the procedures of file arrangement, and classify, combine and catalog the files that need further arrangement to make them systematic.
3. Understand the factors that affect the value of archives, master various appraisal methods to preserve the value of archives, and make scientific appraisal of archives.
4. Master the storage measures of all kinds of files, and maintain the integrity and safety of files.
5. Master the compilation methods of common document retrieval tools and compile various types of document retrieval tools.
6. Provide various services for archive users by various ways and means.
Intransitive verbs daily office affairs
(1) document processing
1. Be familiar with the processing flow of manual documents and do a good job of sending and receiving documents.
2. Scientifically do a good job in the repayment and handover of documents.
3. Master the steps of document filing, improve the quality of document filing, and then improve the quality of archives.
4. Master the knowledge and steps of filing, and do a good job of filing.
5. Grasp the scope of document destruction, grasp the procedures and methods of document destruction, and burn the documents with no preservation value.
6. Master the management steps and methods of all kinds of special documents and effectively manage all kinds of special documents.
(2) Other affairs
1. Strengthen seal management by reporting.
2. Master the steps and methods of answering and making calls, and properly handle telephone affairs.
3. Master the management methods and reimbursement procedures of small expenses.
4. Understand the contents of duty work and strengthen the standardized management of duty work.
Seven. Writing of common affairs documents
(A) administrative affairs writing
Master the writing format and requirements of administrative documents such as announcements, notices, circulars, requests for instructions, replies, orders, instructions, plans, resolutions, minutes, records, briefings, rules and regulations.
(B) public relations etiquette writing
Master the writing format and requirements of speeches, speeches, invitations, letters of appointment, thank-you letters, congratulatory letters, information dissemination documents and other public relations etiquette documents.
(3) Writing of foreign-related economic documents
Master the writing format and requirements of this report, market survey report, letter of intent for business cooperation, product specification, advertisement, feasibility study report, economic contract and tender.
Eight business etiquette
(A) personal etiquette
Master personal etiquette requirements such as gfd, conversation etiquette and dress etiquette.
(B) daily communication etiquette
Master the etiquette requirements of daily communication, such as address etiquette, greeting etiquette, introduction etiquette, telephone etiquette, office etiquette and etiquette under abnormal circumstances.
(3) Foreign business etiquette
Master the requirements of visiting etiquette, banquet etiquette, gift etiquette, public place etiquette, China custom etiquette, foreign custom etiquette and other foreign business etiquette.