12306 is an important window for railway service customers, which integrates passenger and freight transportation information of the whole railway and provides passenger and freight transportation business and public information inquiry service for social and railway customers. By logging in to the website, customers can inquire about the passenger train schedule, fares, whether the train is late, remaining tickets, ticket outlets, freight rates, vehicle technical parameters and related passenger and freight regulations.
On 2002 1 September1day, the anti-aging barrier-free function of Railway 12306 website was officially put into operation, and the anti-aging barrier-free function of 12306 mobile APP was being tested and prepared, and it will be put into operation in early September. On June 5438+ 10, 2022, the railway department coordinated the precise requirements of epidemic prevention and control and the convenient travel needs of passengers, and constantly improved service measures to facilitate passengers to purchase tickets and return and change their visas.
The role of railway administration 12306
1. Fare query: This function can query the fare information of all stopped trains at each station, and can query by arrival or train number, or select the type and train number of stopped trains for accurate query.
2. Remaining ticket query: This function can query the remaining ticket information of all stopped trains at each station, and can query by arrival or train number, or select the type and train number of stopped trains for accurate query. On the homepage of China Railway Customer Service Center (website 12306), the column of "Dynamic Information of Remaining Tickets" has been added.
3. Railway code; The train code integrates the relevant information of the passenger's train and the most commonly used functions in 12306. Scan the code to see information such as train number, date, train number, seat number, names of departure and destination stations, train timetable, weather conditions of final destination, whether it is late, train track and so on.