Through enterprise information management, we can sort out the customer management process of excellent sales staff in small and medium-sized enterprises, and optimize it into a system process through the system, so that everyone can master the best sales process.
2. Improve sales project management ability and settlement rate.
Through it, key management points can be set for the sales management process of small and medium-sized enterprises, so that the sales manager can provide relevant support in time, help the sales staff to better manage the sales process, and improve customer satisfaction and sales settlement rate.
3. Reduce training work.
This model standardizes all the processes related to the sales management of small and medium-sized enterprises. New employees or employees who have changed jobs can quickly get familiar with new positions according to the systematic process, which reduces the training work of small and medium-sized enterprises and improves the speed of employees' taking up their posts.
4. Prevent mistakes.
Because the enterprise information management specifies the process that conforms to the characteristics of small and medium-sized enterprises in detail and controls the key points, it can effectively prevent the mistakes of small and medium-sized enterprise personnel. For example, many salespeople often make the mistake of quoting to customers before internal cost accounting, which can easily lead to the situation of company projects. Information management can set up the quotation process of internal costs without accounting, thus preventing mistakes.
5. Accumulate customer experience in SMEs themselves.
It can record all the contacts and transactions between all employees of the company and customers, so as to systematically record the customer-related knowledge into the system, so that as long as the authorized personnel of the company enter the system, they can fully understand the customer's preferences and customer's past, so as to get started in time.
6. Create more business opportunities.
Enterprise information management can help small and medium-sized enterprises to analyze customer grades, use limited resources on important customers, and tap opportunities for secondary marketing or large orders. Through the data analysis of enterprise information management, small and medium-sized enterprises can find customers' concerns and buying habits, improve our service content, enhance customer satisfaction and business opportunities for new orders.