The repair shop takes pictures on behalf of the insurance company. What should I tell the customer?

1. First of all, you need to prepare the vehicle information, policy number, contact information of insurance company and other related information, so as to contact the insurance company quickly.

2. Secondly, understand the requirements of insurance companies. You need to know the insurance company's claims requirements and procedures, in order to better put forward requirements and questions to the insurance company.

3. Finally, you can check the terms of the policy, or consult through the insurance company's website or customer service phone.