Vocational skills training of mental health social work
Integrate the professional knowledge, methods, skills and ethical values of social work and mental health consultation, and cultivate social work professionals in the field of mental health who can provide individual and group psychological consultation, community psychological support and crisis handling and coping services in various departments, industries, urban and rural communities, schools, various medical institutions and socialized mental health service institutions. After training, students need to master the general concepts and methods of social work, have the ability to comprehensively evaluate mental health and provide psychological counseling, have the ability to establish social participation and social support networks, and have the ability to deal with crisis events.
In order to actively promote the construction of social work professionals in the field of mental health, help establish a social mental health service system, and help build a healthy China and a safe China, China Social Work Federation and China Mental Health Association jointly launched the "Professional Skills Training of Mental Health Social Work", which was specifically undertaken by Zhongke Aibo (Beijing) Consulting Co., Ltd.
Let's share some practical suggestions for doing cases.
First, the setting of psychological consultation room and consultation time
The setting of psychological consultation room has certain requirements on area, color, brightness, table and chair equipment, table and chair placement, concealment and clock position. But in fact, some communities have gradually evolved into utility rooms because of their small usable area and less use time than other functional rooms.
Some community consultation rooms don't have clocks or silent timers, which involves the problem of time setting. Generally, individual psychological counseling should last 50 minutes to 1 hour at a time. In the initial stage of marriage, family, group counseling or psychological counseling, it takes a long time to collect case data.
However, because there is no clock in the psychological counseling room, and the case owner is very involved in the counseling process, social workers can't bear to interrupt, and the counseling time will become several hours. This will easily make social workers tired, which is not conducive to social workers' effective listening and solving the problem of the case owner more effectively.
Therefore, social workers should pay attention to the setting of psychological consultation room and time.
Reference of common psychological service equipment
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Second, the mining case
We sometimes wonder why there are so many cases in other communities and so few in our own. It is true that even in a big city like Shenzhen, most residents still look at psychological counseling with colored glasses and think that people who go to psychological counseling are mentally ill, so they generally don't take the initiative to ask for help.
In addition to the misunderstanding of psychological counseling, there is also distrust of the professionalism of social workers. We may have encountered residents coming to the center to ask if there is a psychological counselor in the community.
So how can we win the trust of residents in our profession? This requires us to make efforts in our usual service. For example, parents are interested in children's further studies, school degrees, registration time and other information. Then we can know the authoritative information of the relevant government in advance, publish it among residents, and answer their questions in time, which can promote the relationship between the two sides and increase residents' trust in social workers.
In addition, we can also take the initiative to explore, for example, in the process of communicating with community residents, residents tell you about their parents' shortcomings, such as the relationship between mother-in-law and daughter-in-law, children's education, and husband-and-wife communication. These are potential clients, and social workers can urge residents in need to become case owners according to the seriousness of the problem and personal wishes.
Third, the relationship between social workers and case owners.
Whether it is social workers digging or the case owner asking for help, the case owner is mostly community residents. This has both advantages and disadvantages. The advantage is that it will be easier to establish the relationship between the two parties. The disadvantage is that the case owner is not only the case owner, but also a community resident, a participant in the activity and even an active participant. Then how to deal with the relationship between social workers and case owners outside consultation is also very important.
We can't alienate and destroy the relationship with residents; Should not be too intimate, it will affect the value neutrality of social workers. It is also necessary to avoid the case owner's excessive dependence on social workers, which is not conducive to his independent growth. Therefore, the principle of confidentiality should be emphasized in the consultation process, and the relationship between social workers and case owners should be clarified.
If you are worried that the familiar case owner will affect the social worker's value neutrality principle and participation in future activities, you can let other colleagues take over the case, explain the reasons to the case owner and ask for their opinions.
Fourth, the workflow of the case is not standardized.
The very important premise of case service is the autonomy of the case owner, whether the case owner is willing to have psychological consultation and sign an informed notice after agreeing. Social workers should introduce the service process, the rights and obligations of both parties and the principle of confidentiality to the case owner, and then carry out the case service after the case owner has a correct understanding of the case service process.