After the incident was exposed, it attracted the attention of many netizens. As can be seen from the video, two staff members dressed as Haidilao waiters wrestled with another man in front of the hot pot restaurant. Later, according to the client, the man in the video is the ex-husband of a waitress in the store. Because of their family chores, the man came to the waitress, and they had an argument, and then the man fought with him. Another male employee in the store stepped forward to dissuade him, but instead wrestled with the man. Finally, the male employee subdued the troublemaker. At present, the local police have arrested the people involved and the case is still under investigation.
I want to remind you here that if you have something to discuss, don't call if you don't agree. Moreover, family conflicts should not be solved in public places, which will not only affect the dining experience of other customers, but also cause some confusion to public order. And like similar incidents, many businesses have to install cameras to prove themselves. For example, the incident of fighting between employees and customers in Haidilao, if there is no camera and monitoring as evidence, is easily biased by online rumors. This protection measure is very necessary for businesses.
For consumers, while eating out, if there is a fight in the store, the experience is very bad, which also reduces the evaluation of the restaurant. Many netizens said that they didn't believe that employees of Haidilao would be rough, because their brand was famous for its special care. This happened because the employee didn't like the behavior of troublemakers, but no matter how the service industry is, it can't solve the problem in this uncivilized way, and it is even more undesirable to use violence against violence.