1, contact customer service. You should contact the customer service department of Shenzhen Oak, explain the reason for your refund, and provide corresponding evidence or explanation.
2. Confirm the refund. After understanding the situation, the customer service department may agree to your refund request. At this time, you need to confirm the amount and time of refund with customer service.
3. Go through the refund procedure. Once the customer service agrees and confirms the refund amount and time, you need to go through the relevant formalities according to the refund policy of Shenzhen Oak, which usually includes providing proof of payment and identification. Please note that the specific process of refund may change due to different contract terms and company policies. Therefore, before refunding the fee, it is recommended that you read the contract terms carefully and consult the company's customer service department for accurate information and guidance.