If the client or agent chooses this service and provides the mobile phone number to the court when suing, responding to the lawsuit or applying for execution, the court can send a short message through 12368 to actively inform the client of important process node information such as trial execution agency, trial time and place, program change and execution measures. , but also timely delivery of various notifications. Or the agent can send "cm"+"case number" to 12368 through the mobile phone to obtain the litigation service password of the case; By sending CJ "+"8-digit litigation service password+case number to 12368, the parties can obtain the progress information of case handling. Call 12368 by landline or mobile phone, and you can contact the judge, inquire about the case, consult the lawsuit, and make comments, suggestions, letters and complaints about the work of the court. 1368 "serves the public and litigants, with static information such as litigation process and litigation knowledge consultation and dynamic information such as case trial and execution as the service content, and provides services and convenience for the public to participate in litigation through telephone access, voice, SMS and fax.
1, "12368" In order to actively respond to the new expectations of the masses, improve the quality and efficiency of judicial services, and let the people feel the humanistic care of China's justice more truly, the Supreme People's Court recently opened a litigation service hotline 12368. As an important part of the construction of the Supreme People's Court Litigation Service Center, 2368 Litigation Service Hotline is not only a new measure for judicial convenience, but also a new way to deepen judicial openness and consciously accept supervision.
2. During working hours, the parties and agents ad litem can call 12368 to inquire about whether the case is accepted, the members of the collegial panel, the court session time, the progress of handling the case, the handling results and other information. You can also ask some questions about this project. You can also query the case information 24 hours through the self-service system. 2368 also provides the public with self-help inquiry and manual consultation services for litigation. In order to better meet the diverse needs of the masses, the Supreme People's Court will continue to improve and enrich its services.
3. 12368 Litigation service hotline's main business: case information inquiry, helping to inquire whether the case file has been transferred to the intermediate people's court, whether the case has been filed in the intermediate people's court, the progress of the case, payment and other related information. Assist in contacting the court staff, provide the office phone numbers of the clerk and relevant judges, and convey the appeal to the court staff by leaving a message. Provide litigation guidance and answer general procedural legal questions, such as prosecution, appeal, retrial, refund, etc. The service hotline is becoming more and more perfect and mature in all aspects, and has played an important role in justice for the people, judicial openness, litigation service and trial assistance.