You need to report your personal account number and phone number to customer service, and it must be my phone number. If someone else calls instead of the account holder, it can't be found according to bank regulations.
How to retrieve the forgotten bank card number;
Method 1: Call the customer service of the bank. If you don't know the phone number, you can look up the customer service phone number of the corresponding bank online. You need to call the account holder himself and quote the ID number and the bound phone number.
Method 2: The account holder carries his ID card to the bank counter for inquiry. You can go directly to any CCB outlet with your ID card. As long as you confirm that you are a cardholder, you can check your card number at the counter according to your ID number. If you don't want to go to the outlet, you can also check it on your mobile phone. They can call 400 credit card customer service number to turn to labor, or they can call 95533 to select credit card business and then turn to labor. It's best to make a phone call with your registered mobile phone, enter the telephone banking password, and then the manual may simply verify some personal information with you, and then the card number will be reported to you.
The bank has a customer service hotline. We can call the customer service hotline with the mobile phone number reserved by the bank. The customer service of the bank will help us check the bank card number after verifying personal information. It is worth mentioning that if our bank card is accidentally lost, please call the bank customer service phone as soon as possible to report the loss, check the bank card number, and go to the bank outlet to report the loss to prevent problems such as stolen brush. If there are problems such as stolen brushes, you should first call the bank customer service immediately to inform the account of abnormal changes and report the loss as soon as possible. Everything should be done according to the instructions of the customer service staff. You should also ask the bank about the way, time and place of the transaction, the account information of the counterparty and the location of the nearest ATM. If necessary, you can write down the telephone number of the customer service staff so as to verify the situation in future litigation. After notifying the bank at the first time, you should call the police at 1 10 in time to inform the police of the amount, method, time and place of your stolen brush and the account information of the other party. Then, according to the requirements of the public security organ, go to the bank to print the account details, and bring the bank card and ID card to the public security organ for alarm procedures.