400 telephone was first introduced by telecom operators as a telecom value-added service for calling and called parties to share telephone charges. At present, it has been widely used in pre-sales and after-sales services in various industries and fields. Unlike what most people think, the 400 phone is not a "phone" in the traditional sense, but just a 10 digit transfer number, and the enterprise does not need to install any additional hardware equipment. As long as the enterprise opens the number and binds the mobile phone, landline and other communication equipment under the name of the enterprise in the background, it can answer external calls.
Generally speaking, as long as it is a regular enterprise or self-employed, you can handle 400 calls for free after preparing a copy of the company's business license, a scanned annual inspection and a scanned corporate ID card. Moreover, 400 telephone is a national business, and there is no geographical division when handling it.
At present, the mainstream 400 telephone handling process can be divided into the following two parts:
(A) online registration, fill in the information
Online declaration is the most important way to handle 400 calls at present. When processing 400 calls online, it doesn't take much time, about 1-2 hours.
The process of handling 400 calls online generally includes website account registration, enterprise information filling, and the selection of tariff packages and 400 numbers. Among them, the choice of 400 number will also involve the choice of operator number segment, and different operator number segments have certain differences in network transfer speed and pricing.
▌ China Telecom: No.4008 and No.4009;
▌ Unicom: No.4000 and No.4006;
▌ China Mobile: No.4001and No.4007;
(2) Waiting for review
After completing the enterprise information, submitting relevant materials and handling 400 calls, more than half of the process has been completed, and then it is waiting to be reviewed on the official platform. Generally, the results can be obtained within a few minutes, and the service provider will have a special customer service staff to give feedback on the results of the enterprise's 400 telephone application. Usually, after the company's application number is approved, it will take 3-5 working days to get the corresponding number.
After the enterprise obtains the approved 400 number, even after the 400 telephone processing is completed, the enterprise can officially open the 400 number-the enterprise can enter the 400 telephone management background to set relevant functions and operations, and manage its own 400 telephone number in real time and efficiently.
The above is a detailed description of the processing cycle of 400 telephone applications by the enterprise service exchange. Under normal circumstances, enterprises can generally open and use 400 telephones within 5 working days. Details www.4006.com.