ZTO Express has become the first phalanx of domestic express delivery enterprises with large business scale and rapid development. In 20 19, ZTO express continued to maintain a steady development trend, with the annual business volume of1265438+200 million pieces, up 42.2% year-on-year, exceeding the industry average growth rate of 16.9 percentage points. Compared with 20 18, the market share increased by 2.3 percentage points to 19.5438+0%.
The profit level maintained a sustained and steady growth, and the adjusted net profit for the whole year increased by 26.0% compared with the same period of last year, exceeding market expectations. In terms of service quality, China Unicom has always maintained a leading position in complaint rate and public satisfaction. By March 3, 2020, KOOC-0/,Zhongtong had about 30,000 service outlets, 90 distribution centers, about 4,850 network partners, more than 7,700 long-distance buses and more than 2,900 trunk lines.
scope of business
Domestic express delivery, international express delivery (except the exclusive business of postal enterprises above), engaged in international freight forwarding by sea, air and land, warehousing service, handling service, domestic freight forwarding, corporate image planning, marketing planning, public relations activity planning, enterprise management consulting, business information consulting, supply chain management, mechanical equipment leasing, sales of mechanical equipment, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and
Provide unified goods tracking, business consulting, customer relationship, management, exception handling and after-sales service for enterprises. In the future, customer centers can provide marketing services for enterprises by using the massive duration information accumulated in large databases. Provide enterprises with personalized distribution needs such as trunk transportation, regional distribution, store distribution, warehouse distribution and express delivery to meet different logistics service needs of customers.