The number 95022 is a short customer service number, which is used uniformly in all provinces and nationwide. The Ministry of Industry and Information Technology is responsible for the planning, allocation and management of access numbers for telecommunications services. In order to improve the utilization rate of the number, 95022 can apply for extending the bit length and use it after approval.
After the establishment of Suzhou Sub-center in Jiangsu Province, a telephone group and a service consulting group were set up internally. The telephone group with hotline function is mainly responsible for answering the inquiries of 95022 users. Complaint telephone, service consulting group mainly deals with the charge management department of Jiangsu networking center. On the day of unveiling, ETC service supervision hotline 95022 was also put into trial operation. The hotline follows the operation mode of unified acceptance, linkage between ministries and provinces, multi-party cooperation and limited return visit feedback.
Hotline manual service
ETC manual customer service telephone 95022 provides 24-hour manual service. When you have any objection to ETC's application for certification and fee deduction, you can call the national high-speed ETC manual customer service hotline at 95022 and 12328 for consultation. Or users can also call the local ETC manual customer service phone for acceptance.
When you enter the manual customer service, because the customer service agent's phone is busy and there is no free customer service to answer the phone, you will be prompted that the manual agent is busy. You need to wait. If you can't get through for a long time, I suggest calling again later.