Five personal work plans of consultants (1)
First, listen carefully and analyze carefully. As a newcomer, my colleagues in Han Jing Education Consulting Department are all my predecessors. I want to study their skills and experience seriously, seize every learning opportunity, analyze and think carefully, and communicate with colleagues and supervisors more. First of all, try to enrich the theory, take the experience of colleagues as a guide, let yourself take fewer detours, strengthen the training of professional skills, learn more from yourself, and lay a solid foundation for better work.
Second, the method of insisting on learning in actual combat, and testing one's own ability simultaneously with theoretical knowledge and practical operation is practice. Through continuous attempts, we can supplement theoretical study in time and complete the process of actual understanding and practice. The details are as follows.
Be fully prepared before making a phone call. Including targeted preparation for different schools, different subjects, different parents and different learning foundations. And make a self-summary, find the key words of the problem, write them down in a notebook, read them at any time, especially before making a phone call, and review them again. Treat every call as your first call and take it seriously.
Appropriate natural address, sweet voice. When parents or students answer the phone, they should quickly and roughly judge their own state at this time, and begin to talk in warm and pleasant language to alleviate each other's antipathy.
Professional and comprehensive subject analysis, and strive for the recognition of parents or students. Different subjects should be handled in different ways. Don't repeat too much, just answer lightly. Let the other party feel that they have a professional foundation behind them, so as to trust themselves.
Proper use of language skills and euphemistic urging can give parents or students a sense of urgency. For parents who are willing and hesitant, avoid the price factor. When it comes to price, if we can't change the topic successfully, we should start with the education level of the school. Emphasize the importance of children's future.
Importance, but also to take out the educational advantages of our school, so that parents have a sense of urgency.
Clever guidance allows parents or students to think with their own thinking as the leading factor. Building a beautiful and reasonable future or learning effect, emphasizing the importance of learning to children, and guiding children in the direction they want with their own language charm will naturally achieve our goal.
Take its essence and leave room for parents or students to think. When you throw out some questions or topics that will make the other person think, give the other person time to think properly, and don't push too hard to avoid self-defeating.
Interested parents or students should follow up in time. For parents or students who are interested, they should call or send text messages in time, especially those who are hesitant, and they should be urged appropriately, either forcing them to die or signing. Try not to waste resources.
Third, reflection and summary Every time you call, you should reflect on whether you have made progress this time, where you have done well, and where you need to improve. For difficult problems, we should communicate with supervisors or colleagues in time, hone professional skills and enhance team spirit. Only by constantly summing up can we be promoted, strive to become a qualified educational consultant, and strive to make continuous progress towards excellent consultants.
I believe that in the next month, my whole business ability can be qualitatively improved.
Five Personal Work Plans of Consultants (2)
In my opinion, the plan of self-development must be linked with future life goals in the long term and immediate interests in the short term.
My view of life goals is this: what mode a person's life goals are depends on his feelings. For example, a person with only family or family feelings will only have life goals that match this feeling, but a person with national and ethnic feelings will definitely be linked with the country and the nation. Of course, there are also some people who have the feelings of all mankind. Such people are very noble, and it is great to be able to closely combine their own development with the rise and fall of mankind. As for the immediate benefit, it is to be able to eat and wear warm clothes, that's all.
I think I should be a person with national and racial feelings. Therefore, as a consultant, my life goal is to make my wisdom one day become the engine to promote the development of the nation and the country, and reflect the real value.
In the long run, to achieve this goal, we need to formulate phased tasks, determine several major research and practice directions for ourselves, and realize them by stages. Combine the company's strategy and the whole system of management and control, continuously extend downward and upward, enrich the inside, and let your wisdom blossom and bear fruit through Cai Hua's theoretical platform.
In the short term, each goal will be implemented in stages. At present, in the innovation center, we should conscientiously complete the task at hand, not only satisfied with completing the task, but also completing accumulation, continuous thinking, continuous summary, continuous breakthrough, continuous innovation and continuous contribution. I believe that one day quantitative change will lead to qualitative change, and my understanding of the problem will go from shallow to deep. In the future, we should quickly accumulate experience and learn from old comrades. Second, we should give full play to our energy quickly and show our value in key places. In addition, by keeping a work diary, you can exercise your thinking ability and accumulate some materials for writing books in the future. We should take writing a book as a long-term goal and a platform to enhance our ability. We should not write books for the sake of writing books, but should better express our thoughts and contribute our wisdom.
Five Personal Work Plans of Consultants (3)
First, the quality of curriculum consultants should have
As an important role in guiding parents to choose extracurricular tutoring for students, I think curriculum consultants should have the following four basic qualities:
1. Have a broad mind and agree that every child is the best and will do the best. Moreover, every child is different, and needs personalized counseling and education, highlighting the child's personality, allowing children to enter the society in the future and integrate into the society more quickly, so that children can create a better future.
2. Quick thinking and clear logic. Be good at observing details, and get effective information through a series of appearances such as words, actions, appearances and speeches. And can guide the relationship between children and parents to present a kind of parental debt. For rebellious children, we should give appropriate criticism, indicating that we will help parents educate their children to correct their learning attitude; For parents who are indifferent to their children's education, we should be anxious about their children's urgency and vigorously help them show their desire to learn.
3. With a grateful heart, think from the perspective of parents and worry about parents' worries and worries.
4. Dare to challenge and learn with an open mind; We should dare to face difficulties and solve them; We should establish the belief that there is no best, only better.
Second, the course counselor communication skills
Course counselors are the first teachers who face students and parents in extracurricular tutoring, so the communication between course counselors and parents is very important. I think course counselors should master several aspects when communicating with parents:
1, communication skills with parents The questions asked by parents must be closed questions, so that parents can easily answer: yes or no, generally in favor.
2. Attitude when communicating with parents
In the process of talking with your parents, you should keep a slightly higher attitude than your parents, and don't be too strong, but you must never passively answer your parents' questions and be led by your parents' ideas, because your parents have no ideas at all. We must clearly organize our own language and logical thinking, guide parents to talk, tap the needs of parents and students, and dig deeper, so as to develop professional quality and win the trust of parents and students.
3. Response to sharp questions
You can't completely avoid the questions raised by parents, but you can't directly answer the sharp questions. It is necessary to guide parents to approach our ideas, insert professional content, and penetrate the answers to parents from the side.
4, not limited by time and space.
We should always treat every parent and child with a helping heart. Education problems will exist anytime and anywhere, and everyone is eager for education and growth. Therefore, we should keep learning and master the characteristics, students, test scores, teaching characteristics and progress of all local schools.
5. Make a summary.
Every student and every parent is different, but there are some similarities to some extent. Every time you gain the trust of parents and students, you should sum up your successful experience and be brave enough to share it. Summarize your own shortcomings, be humble and teachable.
6. Do a good job of after-sales service.
A successful declaration is not how much income you get, but how many recommendations you get. It will be easy for an old consultant to spread word of mouth and provide after-sales service. A child's education time from primary school to high school graduation is 12 years, and there are many similar children around the children and parents.
7. Leave enough room for the later period.
You can't exaggerate for signing the bill in the early stage. Too many promises can only be exaggerated to 60% at most. At the same time, we should continue to exert pressure in the later stage to encourage teachers and the whole team to make continuous progress.
8. Make good use of common language.
For example: many, most and so on. Facing any grade, it is very important to emphasize this grade. It is a very important moment for parents to guide their children into the learning stage. The present affects the future, and we can't relax at all. We must face up to this moment, and education must start from this moment.
In short, in my future work, I must take cultivating good communication skills as the primary goal, constantly enrich myself, and strive to be eloquent, well-founded and incisive. In this way, they can easily grasp the psychology of customers, thus effectively improving their business volume. Strengthen the tracking of customers and make records so as to pay a return visit in time. And often sum up in the process of work, ask leaders and colleagues to improve work efficiency.
Five Personal Work Plans of Consultants (4)
I. Guiding ideology
Conscientiously implement the spirit of mental health education in schools at higher levels, and continue to carry out small-scale and diverse mental health education activities and guidance through various channels according to the characteristics of middle school education and the law of psychological development of middle school students, so as to help students acquire preliminary mental health knowledge and promote the sound development of students' personality.
Second, the specific objectives
Attach importance to students' psychological counseling and do a good job in it.
3. Pay attention to the routine construction of psychological consultation room, strive to play the role of psychological consultation room, and further do a good job in the publicity, mobilization and popularization of education in the whole school. .
3. Assist in giving lectures on mental health knowledge in parent counseling schools.
Third, the main work
First, strengthen team building and improve their own quality.
1. Organize the study of related mental health education materials, further improve their understanding, enrich themselves, master the basic knowledge, methods and forms of psychological consultation, advocate all teachers to use psychological knowledge and educational methods in their own work practice, constantly enrich teaching strategies and improve the level of education and teaching.
Continue to study the relevant contents of school mental health education through family committees, parent-teacher conferences and other forms, so that parents can gradually realize the importance of developing students' mental health education and continuously improve the quality of students' mental health education.
Second, do a good job in psychological counseling and counseling for students.
1. Strengthen the routine construction of psychological consultation room, do a good job in students' psychological consultation, and focus on follow-up investigation (psychological consultation room is open regularly every week).
Consultation channel:
(1) Students voluntarily go to counseling (mainly group counseling).
⑵ Recommended by the class teacher.
⑶ Tutor interview
2. Assist the school to do a good job of group counseling for underachievers and give a lecture once a month. The specific arrangements are as follows:
(1) Know yourself correctly in September.
(2)/kloc-learn to cooperate in October.
(3) 1 1 learn to control emotions every month.
(4)/kloc-establish self-esteem and self-confidence in 0/2 months.
Fourth, specific work.
1. Make and discuss the semester psychological counseling work plan.
4. Do a good job in the publicity and atmosphere construction of mental health education.
13. The psychological consultation room began to open.
4. Do a good job in class health worker training.
5. Hold student meetings and conduct individual psychological counseling.
Five Personal Work Plans of Consultants (5)
First, do a good job in the daily work of the psychological counseling room
1. Take every psychology class seriously, so that students can have a correct understanding of mental health, fully tap students' subjective initiative, and turn from reluctance to heartfelt needs.
2. Does a specific person do it regularly every day? Consultation room? Open work;
3. Pay special attention to students whose grades reflect psychological abnormality.
4. Pay special attention to students living in special families;
5. timely? Top student? Provide effective support;
6. Learn the contents of class psychological counseling from the class teacher;
7. Actively communicate and interact with parents;
8. Do a good job in scientific research of psychological counseling and offer lectures.
9, according to the psychological consultation, timely contact with teachers and parents, * * * to guide students.
Secondly, under the care and guidance of school leaders, psychological counseling should be further standardized in terms of thought, organization, publicity and hardware besides routine work.
1, as a psychological counseling teacher, we should first focus on the development of students and fully realize that students' irregular behavior is more or less related to psychological problems, which is our own job, so we should take the initiative instead of blindly attacking? Wait for him? .
2, vigorously promote the importance of mental health, establish four systems of publicity work:
For all teachers, all students, parents and students with psychological deviation.
Set up mental health publicity week, using radio, blackboard newspaper, knowledge contest, etc. To promote the teachers and students of the whole school to care about mental health problems.
3. It should be implemented organizationally, and it is planned to establish two three-level networks of school psychological propaganda and health care.
Establish a psychological publicity network for tertiary schools;
Class teacher? Faculty of the whole school (everything is related to students' psychological activities)
Student associations? Students' autonomous activities (the purpose of psychological counseling is to help others help themselves)
Whispering in the consulting room? postbox
Establishing a three-level network of school mental health care: psychological information officer? Class teacher? Psychological consulting room
(1) Each class has a psychological information officer, who cares about the students in the United class in all aspects.
Play an exemplary role; But we should pay attention to confidentiality and report the situation in time.
(2) The head teacher acts as a mental health care doctor for students and reflects the situation in time.
(3) For all students, provide psychological counseling time for students at noon and after school every day.
4. Hardware should be further implemented: e-mail, telephone, network, psychological consultation room, etc.
5. Try socializing. School, family, society and community are all environments, which are very important for students' mental health. Only by letting students know about society can their personality be determined. When conditions are ripe, organize students to enter the community and other activities.