Tax ukey Customer Service Telephone 24 hours

Taxpayers need to apply to the competent tax authorities for replacement of special tax control equipment due to equipment damage and other reasons. If not, you can call the customer service hotline of tax control equipment, and tax Ukey can call 95 1 13 to 3.

Or 12366, according to the voice prompt, turn 2 to 9 and then turn to 1 tax Ukey special line for further consultation. If you still have any questions, please call Guangdong Tax Service Hotline 12366 or make further inquiries with the competent tax authorities.

In the daily use of tax-controlled special equipment, the following problems cannot be invoiced normally and need to be handled by the competent tax authorities:

(1) Before the enterprise certificate is about to expire, or the certificate on the disk is damaged, it is necessary to re-issue the certificate at the competent tax authority.

(2) If the entered digital certificate password fails to reach the limit of failure times and is locked, or the card cannot be cleared normally due to the failure of declaration and comparison, you need to go to the competent tax authority to unlock the equipment. If the declaration comparison is inconsistent, the one-window comparison process should be completed first.

(3) When the clock difference between the special tax control equipment and the VAT invoice tax control system is too large, which affects the functions of tax control data reception and invoice issuance, it is necessary to go to the competent tax authorities for time calibration.