Faw-Volkswagen is 400 1880888. Headquarters switchboard: 86-2 1-5956 1888. If there are other unresolved problems, you can also call the headquarters for consultation. Usually, the employees of the 4S shop will be contacted first for vehicle use problems. If there is something wrong with the vehicle itself, you can complain to the official.
FAW-Volkswagen Automobile Co., Ltd. (hereinafter referred to as FAW-Volkswagen) was established on February 6, 199 1. It is a large passenger car manufacturer jointly operated by China FAW Group, Volkswagen AG, Audi AG and Volkswagen (China) Investment Co., Ltd..
Car problems can also be solved in the following ways:
1. You can choose the local 4S as the object of complaint, and 4S will feed back the quality problems to the automobile factory for solution.
2. You can choose the 400 hotline of this brand car to complain about the quality problems directly to the automobile factory, and the after-sales service department of the manufacturer will coordinate and solve them.
3. You can choose the local industrial and commercial department and the Consumers Association to complain about the car quality problems and ask the Consumers Association to solve them.
4. You can choose local media (newspapers, TV stations, radio stations) to complain about car quality problems. According to the media's attention procedure, the media will come forward to negotiate and solve it.
5. You can choose Quality Network to complain about automobile quality problems, provided that Quality Network will transfer the complaint information to where.