There is no online customer service, you can call customer service to find manual customer service consultation. 12306 has no online customer service, only manual customer service. There are 12306 customer service telephones all over the country. Click on mine, find the customer service phone number in common functions, and you can contact the ticketing centers all over the country by phone for consultation, which is also very convenient.
Yes According to relevant information, 12306 manual online customer service is an online consultation platform set up for the convenience of passengers to book, refund and change train tickets.
If you have online customer service, just dial 12306 directly, which is unified throughout the country and is the same phone number.
The online customer service hotline of 2306 is not 24 hours. I handle the business process by myself at night. You can't find human customer service. So if there is any problem, be sure to go to work during office hours. Labor: 8: 00-22: 00 online service: 6: 00-23: 30 (you can buy tickets, change tickets, refund tickets and wait for the bus.
On official website and 12306APP, you can find relevant customer service numbers. If you have any questions, you can call customer service directly and choose manual customer service for consultation, but there is no online consultation service.
Where can I find WeChat 12306 customer service?
1. Users need to log in to 12306APP on their mobile phones first, and then go to their personal homepage. There is a customer service phone option in WeChat service. Click to enter. Then you need to choose a specific regional service center. Go directly to the customer service center in your area and click to enter.
2. Call by mobile phone with the number: 12306. Then enter "1" on the keyboard during the tone. Then prompt to switch to manual service, press "0" on the keyboard, and the manual service is successful.
3. Online customer service can be found in official website 12306. You can log in to official website 12306 and find the Help Center in the navigation bar at the top of the page. Click Enter to see the "Online Customer Service" option, and click Enter to enter the online customer service platform.
4. Call 12306 customer service telephone number: 12306 customer service center telephone number is 95 105 105. You can call from landline or mobile phone, and choose the corresponding service type and language according to the prompt voice. After entering the manual service link, you can communicate directly with the customer service staff.
5. Call 12306. You don't need to listen to voice prompts after connecting. Press 1 directly to select passenger service. After pressing 1 for a few seconds, press 0 directly when the voice starts to select manual service. The new media service platform "Railway 12306" is the authoritative channel for China Railway Corporation to publish railway information on the mobile Internet, and it is a new entrance to serve the public.
12306 Do you have WeChat customer service?
1. At this time, you need to log in first, enter the account password correctly 12306, and click "Log in" below, as shown in the figure. After entering the personal center, select the "warm service", as shown in the figure. Then select "Customer Service Telephone Inquiry" and click Enter, as shown in the figure.
2. You can call 12306 customer service, log on to 12306 website for online consultation, and consult through WeChat official account.
Step 3: Enter "Manual Customer Service" in the search box at the top of the page and click Search. Step 4: Find "12306 manual customer service telephone number" or "customer service consultation" in the search results, and click to enter.
4. No, how can 12306 have WeChat customer service? 12306 is a railway ticketing website. He only has railway customer service. Wechat buys a train ticket and asks if there is any railway customer service.
5. WeChat can't log in to account 12306. At present 12306 logs in with his registered account. You can't log in with a third-party account.