Do coconut city police and citizens have manual customer service?

12 123 voice service platform.

20 19 In April, the Ministry of Public Security issued 10 a new measure to simplify administration and decentralize power, strengthen supervision and improve service reform, which will be officially implemented on June 1 day.

In this reform, the Ministry of Public Security will further improve the "Internet plus traffic management service" system, popularize the application of 12 123 voice service platform, set up 12 123 voice service centers in various places, and gradually launch a nationwide unified traffic management service telephone number "12/kloc".

On June 20th, 20 19, 10 traffic management measures were fully implemented. 12 123 the voice service platform for traffic management was fully launched in the city of 106, providing services such as traffic management business consultation, information inquiry and business acceptance, and building a collection of web pages, short messages and services. 65438+1On October 29th, the upgraded version of the Coconut City Police Citizen Pass APP of Haikou Public Security Bureau was officially launched recently, which will provide citizens with more convenient and caring services and user experience. The public can directly follow the official WeChat account of "Safe Haikou" through WeChat, and click the button at the bottom of the official WeChat account interface, without downloading and installing the APP separately.

Screenshot of the user interface of "Coconut City Police and People Connect" APP

The upgraded police-civil servant system is more convenient and faster to operate. For example, when citizens register, they can submit relevant information in the "registration hall", and the background server will automatically check and verify it, and the police will manually investigate and verify it. The parties only need to operate on their mobile phones without running errands back and forth. Another example is the one-button car moving function. If citizens encounter parking jams, they will take photos on the spot and enter the license plate number of the other party, and submit them in the coconut city police-NLD one-click car moving section. The police-civilian communication system will dial the other party's phone through virtual dialing, and the two parties will move the car out of the way after confirmation. In this way, both parties can't know the real communication number of the other party, so they can only talk through the virtual number to ensure the information security of citizens.

Haikou police said

In the next step, the administrative examination and approval of police and public services will all be stationed in Coconut City Police and People's Communication; Except for the matters that the laws and regulations clearly stipulate that the applicant must go to the site to handle, other stationed matters rely on the linkage between the police and the people in Coconut City to realize the "face-to-face approval" of the whole online process; If you can't achieve "approval without meeting", you must make an online appointment.