Call the convenience hotline 12345 to report. During the epidemic, the mayor's hotline 12345 provides 24-hour manual service. If you have any complaints, inquiries or suggestions about the epidemic situation in COVID-19, you can call this number directly for feedback.
2. Call 1 10 for help.
Members of the public can call 1 10 to report to the police. You can call 1 10 if you find any behavior that does not cooperate with the epidemic rules and regulations. The police will organize an investigation at the first time, confirm the report results, and commend them according to the relevant provisions of the courageous.
3. Call the hotline of China CDC to report.
Citizens can call the China Center for Disease Control and Prevention at telephone number 12320 to seek help from online customer service. Whether you are consulting epidemic prevention knowledge or reporting epidemic complaints, you can call this number. The online answering time of manual customer service is from 9 am to 5 pm every day.
4, through the epidemic prevention and control telephone and email published in various regions for complaint feedback.
The local epidemic prevention and control headquarters can contact the manual customer service through the hotline 12320.
Legal basis:
The second set of medical observation guidelines for epidemic isolation in COVID-19. Centralized medical observation sites should be reasonably divided and set up channels according to needs ("three areas and two channels"). "Three areas" refer to living areas, medical observation areas and material supply areas. There should be strict boundaries between different areas, which need to be separated by physical partitions and clearly marked. Article 3 of the Guidelines for Medical Observation of Epidemic Isolation in COVID-19 establishes a temporary office at the centralized isolation observation point, which consists of a prevention and control disinfection group, a health observation group, an information liaison group, a safety protection group, a logistics support group, a case transfer group and a humanistic care group, and the staff of the observation point are under closed management. The specific staffing is as follows, and personnel can work part-time in groups. (2) All observed objects are not allowed to contact with other observed objects during the observation period. Except for staff, access to personnel is strictly restricted. If you really need to go to the public * * * area in the centralized observation point, you should wear medical protective masks, keep a distance of more than 1 meter from each other, reduce the stay time, and try not to touch the articles and facilities in the public * * * area.