Personal Work Summary of Bank Employees (1)
At the end of the year, this stage of work in the bank will also come to an end. Time flies. Looking back on my year in the bank, I found that all my work was done according to the requirements of the bank, but there were some minor aspects that needed improvement.
I. Work this year
I will continue to work as a teller in the bank this year, and strive to handle various businesses for customers every day and provide information consulting services for all customers. Punch in at work on time, don't miss work, and don't be late. For a whole year, I never missed work and always worked in my post. Abide by the rules and regulations of the bank, do all the work conscientiously, do not cause trouble to the bank, and strive to maintain its reputation. In the process of saving money for customers, I used my own "eyes" to identify fake money, which won the appreciation of banks and customers, and my ability was more affirmed by everyone. Within the specified working hours, always stick to your post seriously, do not do other things unrelated to work, and wait for customers to handle business at any time.
Second, study hard.
Although I am only a small clerk in the bank, I am still eager for a promotion and do my job better. Therefore, I am still studying, learning the banking system, understanding the industry, and attending several trainings, so that I can learn more business skills and knowledge and help myself make better achievements in this position. I often ask questions at work, and try to solve some problems I encounter, so as not to stay until the next day. I'll try to solve it on the day I meet it. I will consult my predecessors and learn from them how to operate various machines in order to better provide customers with the services they want. After work, I will read books at home, read books of various tellers, study accounting, and exercise the speed and accuracy of counting money at home.
Third, there are shortcomings.
There were also many problems this year, and I found my own shortcomings in my work. I'm not careful enough when I handle business for my clients, so my clients always leave out the forms. It was because I didn't notice that the older customers didn't understand, so I had to tell them which blanks needed to be filled in at the first time, which also delayed the time of both parties. Secondly, my patience is obviously insufficient when consulting customers, and my service attitude needs to be improved, which fails to make customers feel that our bank's service is very good and has some bad effects on the bank.
In the next year, I will try my best to improve my problems, strive to be an excellent teller, do better in the bank and improve my space.
Personal Work Summary of Bank Employees (2)
A year's work is over in a flash. During this year, I obeyed the command of the leader and always observed the discipline of the bank. I have finished this year's work well and achieved good results. I am about to start a new phase of my work. I think if I want to make greater progress in the new year, I should make a summary of my work this year, so that I can know what I did badly this year and make some progress in the new year.
I. Work performance
As a teller, I help customers who come to the bank to handle business, and I can also recommend some bank wealth management products according to customers' needs. Therefore, I must be clear about the characteristics of these wealth management products before I can recommend them according to the needs of customers. Every day, I will spend time to understand the characteristics of some products of the bank, and I will also learn some problems from the leaders. A year later, I have a better understanding of all products. I feel very good at work this year. I have been learning some new things seriously, and I have worked hard in the process of my work, and I can finish my work well. But I still have some shortcomings in my work ability, which also leads to some mistakes in my work.
Second, work experience
During this year, I also met several guests who were difficult to communicate with and made some small mistakes in my work. I also understand that it is not easy to do this job well. I still have some small problems in communicating with customers, so I still need to strengthen training in this area in the future, so as to better deal with some problems I face. In the process of work, you should be more careful. Many mistakes can actually be avoided, but it is because of your carelessness that you made mistakes, so you should change some bad work habits in the future, so that you can finish your work better and better.
Three. working face
I should learn more from my excellent colleagues next year. My ability in all aspects needs to be improved, so I will seize the time and strive to improve my ability in order to finish my work better in the new year. Although I have achieved good results this year, I can't be proud and satisfied. I want to set a goal for myself in the new year and try to accomplish it. There is still a big gap between me and my excellent colleagues, so I will try my best to narrow this gap and catch up with others in the new year. I believe I can make progress next year.
Personal Work Summary of Bank Employees (3)
Time flies, time flies. We spent an extraordinary 20 18 years in busy and fulfilling work. It is gratifying to look back on the work of this year. Under the leadership of leaders at all levels of the sub-branch, under the guidance of the president of the sub-branch, and with the joint efforts of colleagues, we have earnestly studied business knowledge, improved various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed various work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service level. The work of one year is summarized as follows:
I. Main job information and responsibilities
I joined the company in 20_ _ as an ordinary cashier. The daily work mainly includes handling private business, company business, paying wages on behalf of the counter and supplementing anti-money laundering information. Seemingly simple operation, but you need to accumulate and learn more operation processes on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for business. A month's check processing capacity is relatively large. In order to reduce the refund rate and improve my level of handling the company's business, I insist on carefully reviewing all the elements of each bill and strictly require myself and my customers to fill in the specifications with high standards. The internal control system is also kept in mind when every business happens, the seven-step service process is generous and decent, and all policies are put in place.
Second, my harvest and growth.
I am glad that I can join _ Bank and become a member of it. In my nearly one year's work, my values and outlook on life have changed greatly. She convinced me that anything is possible in life, as long as I am willing to work hard. Of course, only by contributing to the enterprise can we realize our own value. First of all, in a working group, everyone should unite, help each other and make progress together, because unity is the premise of mutual benefit. Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should and shouldn't do, be independent and have courage. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer and safeguard every customer through our own efforts. Of course, after getting familiar with the business and understanding the internal control of the enterprise, it is our duty to make constructive suggestions on some potential loopholes or development of the enterprise, which is also a good contribution to the enterprise.
In the increasingly fierce market competition, while having enthusiastic service attitude and skilled business potential, we must constantly learn and improve our potential level in all aspects in order to bring more efficient and better service to our customers. All kinds of training and skill assessment organized by our bank have provided a strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training with my heart, insist on listening to lectures carefully, and strive to improve my business potential by combining the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, signature, guest signature, handprint, registration and transaction code. A business may involve many details. If you are not careful and don't think about it, there may be risks, such as lending. The details are not trifling, and need to be taken seriously. Grasping every pass is to control the risks of our bank and to be responsible for ourselves.
Third, the existing shortcomings and the direction of efforts
Looking back on the work in the past 20 years, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and new problems emerge one after another, and new knowledge and new science are constantly coming out. It is urgent to meet the severe challenges and speed up the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good. In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and cooperate with leaders and colleagues to do a better job.
Four. Outlook for the new year
Qu Yuan has a famous saying: "The road is long, but it's Xiu Yuan, so I will go up and down for it." . The financial industry still has a long way to go. I firmly believe that by combining my personal ideal with enterprise development and giving full play to my work intention, creativity and initiative, I will realize my personal value and move towards a better tomorrow with us _ Bank * * *.
Personal Work Summary of Bank Employees (4)
When the calendar was torn off page by page, leaving only the last page, a year passed unconsciously and quietly. This year, we drew the sky with a computer keyboard and pulled out 10,000 stars with abacus beads. We keep a happiness, a persistence and a harvest. Keep accounts, settle accounts, issue subpoenas, write account books and make statements every day; Although there are no outstanding achievements and earth-shattering undertakings, we are loyal to our duties. Over the past year, we have outlined the trajectory of life with this plain life and plain work, and gained the joy of harvest. In the past year, there was a lot of work worth summarizing:
I. Ideological and political aspects
Over the past year, I have persisted in studying various financial laws and regulations. Through continuous study, my ideological and theoretical accomplishment has been further improved, and I have firmly established my outlook on life and values of serving the people wholeheartedly. Diligence and professional ethics are the guarantee for the smooth development and ultimate success of every job. Over the past year, I have consciously practiced the purpose of serving agriculture, countryside and farmers in action, completed every task with enthusiasm, enthusiasm and meticulous attitude, strictly abided by various financial laws and regulations and various rules and regulations of the unit, earnestly fulfilled the responsibilities of "three irons, three modernizations", consciously operated by the rules, and United comrades and comrades in daily life.
Second, the main work
For 20 years, my job is mainly to be a general cashier. First of all, in terms of business knowledge and working ability, I can constantly learn and accumulate experience. Through my own efforts, I have a strong working ability and can calmly receive the consultation of depositors. In business skills, organization and management, comprehensive analysis ability, coordination ability, writing and language expression ability, etc. , has been greatly improved. In the work, according to the operation rules of the business, taking the customer demand as the center, the most convenient and feasible methods are applied to the business operation.
Secondly, in terms of work attitude and hard work. I love my job, can treat every task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the country in my work, take the initiative in my work, actively participate in various business trainings organized by the unit, earnestly abide by the rules and regulations of the regional bank, ensure attendance and make effective use of working hours. I use strict rules and regulations to restrain myself and improve myself. By studying the internal control system, the management of all aspects of business has been further improved. With the division of labor within the Agricultural Bank of China becoming more and more detailed, the division of labor of our counter staff is becoming more and more detailed. In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. Establish customer information; Open a personal settlement account; For large cash withdrawal, I strictly follow the requirements of my superiors and the People's Bank of China, asking customers to provide relevant procedures and collect the required information; In the settlement, I strictly abide by the settlement system, so that "whoever puts money into his account, who controls it, the bank does not advance it"; In accounting, I adhere to the accounting system of "five without six in one" and earnestly perform the duties of a bookkeeper.
Third, in terms of quantity, quality, benefit and contribution, we can finish the established tasks in time and achieve the expected results. In our daily work, we can complete the tasks assigned by the bank with good quality and quantity, and we can also complete the tasks assigned by the sales department with good quality and quantity. At the same time, I also learned a lot of knowledge and exercised myself at work. After a year's unremitting efforts, I have made great progress in my work and made due contributions to the development of the business department of Shaanxi County Branch.
Three. Existing shortcomings and future plans
In one year's work, although there have been some progress and achievements, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in the future work, because now I have changed my job. Facing the new job and the increasingly updated business, only by continuous learning and improvement can I keep up with the development of ABC.
Say goodbye to the old and welcome the new, and think about the present. Over the past year, all the work has been carried out solidly and effectively, laying a solid foundation for my future work. In the new year, I will seize the opportunity, advance with victory, strive to create a scene full of vitality and the flavor of the times, and promote all my work in by going up one flight of stairs.
Personal Work Summary of Bank Employees (5)
It's time to sum up my work this year. In this year, I strictly abide by the rules and regulations of the bank, obey the arrangements and orders of the leaders, and do my job well. In this year, I have also achieved good results, and I have grown a lot. This year, my work attitude is very good. I have always maintained a serious attitude towards my daily work and made great progress. Although I will encounter many difficulties in the process of work, I can quickly adjust my mood and get back into my work.
In this year's work, I have always maintained a good attitude and tried to do my job well. When you encounter problems, you will try your best to solve them, and you will ask your leaders or colleagues for your own problems. In short, you can't let your problems be solved later, which will only make your problems accumulate and will not help your work and personal development. After work, I will take the time to know and remember all the products of the bank, so that I can recommend products according to the needs of customers. I take my work very seriously and try to do it well.
I think I still have a lot of good performances in this year's work. I take my work seriously and work hard. I have made great progress this year, but I also know that I still have a lot of room for improvement and there are many problems in my work. In the process of solving problems, I also encountered many difficulties and sometimes felt depressed. But I persisted, and I learned a lot in the process of solving problems, and my working ability improved a lot. I have never been very careful in my work and often make some mistakes. Although I found them in time and didn't have any impact, I should pay attention to this problem in the future and try not to make some mistakes that I shouldn't make.
Next year, I will study more, learn from excellent colleagues, and learn some ways to improve my work ability online, so that I can make further progress and achieve better work results in the new year. This year's work is also over. No matter what I have achieved, it is a thing of the past. I should work hard for my future good grades. In the new year, I should set a new goal and try to accomplish it this year. I think I will do better next year and learn more work skills through my efforts.
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