On how to do mass work well in the new period

General Secretary Hu Jintao profoundly pointed out: "No power in the world can replace the power of the people. At any time and under any circumstances, the opinions of the masses cannot be lost or forgotten. " The mass line is the fundamental line of the party and the most important line in public security work. Paying attention to and doing a good job in mass work is our party's political advantage and fine tradition. The nature, characteristics, responsibilities and tasks of public security organs determine that public security work must follow the mass line. Doing a good job in mass work will help us find out illegal and criminal activities in time, reduce cases and accidents, and take good safety precautions. If the public security organs leave the broad masses of the people, the public security work will become a "rootless tree, passive water". Doing mass work well is an essential basic skill of public security police and the only way to realize a virtuous circle of social security. The main problems existing in the mass work of public security police In recent years, with the continuous progress of society and the continuous improvement of the legal system, the people's concept and consciousness have changed greatly, and the level of democracy and legal system has improved significantly. At the same time, with the rapid development of social economy, contradictions among the people involving the vital interests of the masses have greatly increased, which has brought new challenges to our mass work in the new era. Facing the new situation and new tasks, there are still some shortcomings and problems in the mass work of public security police. 1. People's awareness of work is not strong. Some policemen do not have high ideological and political awareness, and there is still a mentality of "more things than less things" in dealing with mass work; The professional foundation of "establishing police for the public and enforcing law for the people" is not firm. I don't know who I work for and who I serve every day. Some policemen think that mass work is not important, and they can push the problems reflected by the masses and hide them if they can. Do not take the initiative to do mass work; Some people are emotional when they are in contact with the masses, and even "divide people" and "see things". Although these phenomena are not universal, they will affect the social impression of the grassroots and the police to varying degrees, which is not conducive to the development of mass work. Some police service concepts have not changed, they cannot change from "management" to "service", and they are not good at organizing, mobilizing and relying on the masses. Second, feelings have faded. A few policemen have a weak sense of the purpose of serving the people, a weak sense of enthusiasm for serving the people, a lack of sincerity, enthusiasm and concern for the people, indifference to the warmth and coldness of the people, and indifference to the people; Some attitudes are indifferent, the door is difficult to enter, the face is ugly, the words are ugly, and things are difficult to do; Some are self-righteous, call themselves "managers", have serious privilege thoughts, and drag easy things to difficulties and simple things to complexity; Some even substitute words for laws and feelings for laws, and the law enforcement is unfair and inaction, which seriously hurts the feelings of the masses. At the same time, a few policemen still think that mass work is only a matter for community policemen, and there are thoughts that have nothing to do with it. As we all know, in public security work, no matter where you are in public security work, people are familiar with, close to and know the situation, which is of great benefit to the work. These three methods are very simple. A few policemen lack corresponding social experience, skills and art of communicating with the masses, and do not know how to do mass work well. Their working methods are simple and rude, lacking artistry and flexibility, lacking patience and meticulous persuasion and explanation, being insensitive, indifferent and unwilling to deal with hidden dangers and events. When dealing with the problems reflected by the masses, they often handle things according to their own ideas, regardless of the feelings of the masses, without putting themselves in their shoes, thus unconsciously hurting the feelings of the masses, causing their dissatisfaction with the police and leading to a crisis of trust in the police. The main reason for the problems in the mass work of public security organs is the lack of work experience of the police. Some policemen lack patience, improper language expression, regardless of the priority of the occasion, loose talk and foul language when undertaking tasks such as petitions, demolition, performances and meetings, which leads to contradictions. At the same time, there are still a few policemen who show the phenomenon of "four laziness" when doing mass work, that is, they are lazy and unwilling to ponder mass work; Lazy legs, unwilling to go deep into the masses; Lazy mouth, unwilling to greet the masses, unwilling to chat with the masses; Lazy hands, unwilling to record and collect useful information and major events and small feelings of the masses. Second, the sense of purpose of serving the people is not strong. At present, there are fewer and fewer policemen who can do mass work in grass-roots police stations, and the policemen don't know much about their work. Moreover, in recent years, most of the newly added policemen have just graduated from school and lack the ability to work for the masses. Some young policemen have a weak legal concept, their own quality is not very good, they don't know how to carry out their work, they can't satisfy the masses, and the masses lose their due trust and dependence on public security organs and policemen. Third, the working mechanism is not perfect. Due to the imperfect working mechanism, there is no chain between departments and police in the work, and it is impossible to coordinate with each other. However, the current police work still relies on static ledger, and the rate of seeing police is low, so it is difficult to reach the masses, and the police performance appraisal mechanism lacks scientific standards. The police are inevitably influenced by unbalanced performance evaluation and work orientation. The concept of the purpose of the four minority police has faded. The consciousness of serving the people is not strong, and the enthusiasm for serving the people is weak; Individual policemen still have privileged thoughts and weak sense of responsibility, and shirk their responsibilities by reporting to the masses and asking for help. . Fifth, the lack of police force at the grass-roots level indirectly affects the quality of police mass work. Due to the increasingly heavy and complicated tasks of public security work and the serious shortage of police force, many policemen have several jobs under the limited police force. Grass-roots frontline police often face mental stress and physical overdraft, and they are prone to resistance in their work. These pressures are inevitably exposed in the contact with the people, which leads to the tension between the police and the people, and it is difficult for the police to do a good job in mass work. Some humble opinions on doing well the mass work of public security organs: among the people, there is enthusiasm and creativity in maintaining social order. Grass-roots police stations should always adhere to the principle of combining special work with the mass line, always firmly establish the concept of the masses, go deep into the masses, widely contact with the masses, widely mobilize the masses, closely contact with the masses, organize the masses, carry out various forms of mass prevention and treatment, and maintain social order in their jurisdictions. Change ideas and establish the concept of law enforcement for the people. First of all, we should raise our awareness ideologically. At present, with the diversification of economic interests, social life style and social organization forms, through education, the police can firmly establish the concept of "law enforcement for the people", truly regard the masses as their "parents", and take the most fundamental interests of the people as their foothold and starting point, so that mass work can be carried out around the interests of the people. In view of these new situations and characteristics, the police must keep pace with the times, innovate working methods, pay attention to people's livelihood, listen to public opinion and solve problems for the people. Solve contradictions and problems in the bud and create a harmonious environment for entrepreneurs. Second, we must strengthen our feelings for the masses. In our daily work, we should persist in carrying out strike-hard rectification, vigorously rectify public order, seriously solve outstanding problems that the people have strongly reflected, and always strike hard, strictly control, guard against and strictly rule, so as not to let the evil forces of village tyrants, road tyrants, city tyrants and gangs form a climate, so that the people can feel safe and feel that only the public security organs led by the * * * production party are the patron saint of the people. When thinking, doing and making decisions, the police should stand on the standpoint of the masses, do everything for the masses, pay attention to their sufferings, and do practical things, do good things and solve difficult problems for them. Really close to the masses emotionally, carefully understand what the masses think, and always take the interests of the overwhelming majority of the people as the fundamental starting point of public security work. Third, we must do good things and do practical things for the masses. Taking solving practical problems and doing good things for the masses as the "first task" and doing things in good faith. As the embodiment of maintaining fairness and justice, the people's police should abide by the law and strictly enforce the law, and investigate the illegal acts in the process of law enforcement according to law, so that the masses can feel the tangible and visible benefits; As the people's police, we can't act as an umbrella for the strong, especially the evil forces, and we can't lose the dignity, laws and duties of the police for personal gain. We should use our rights to benefit the people, so as to resist corruption and win the trust of the people. We should always go deep into the grassroots and the masses, ask questions where the masses need them, solve problems where the masses have difficulties, straighten out emotions where the masses have many opinions, and open up situations where work cannot be pushed away. Safeguard the legitimate rights and interests of workers according to law. Let the masses feel that the public security police can provide justice for the people in time and win the trust of the people. If there are any difficulties, they are willing to find the police to solve them. Fourth, change working methods and methods to improve the ability and level of doing mass work well. The times are developing, society is progressing, and the subject, object and environment of mass work are changing every day. We must adhere to the law and consult with the masses. Keeping pace with the times and constantly innovating the methods of mass work are the inherent requirements for further enhancing the effectiveness of mass work in grassroots police stations. Door-to-door contact: For example, Zhou of Jiangxi Ruichang Public Security Bureau is the best example. He insisted on going home all the year round, collecting all kinds of effective information and creating a rural police information platform under the new situation. Visit to the village: Take the opportunity of studying Zhou Jun's Military Industry Practices to visit the families of fugitives in the jurisdiction and actively do a good job in the work of the families of fugitives. Meeting: that is, the grass-roots police stations open their doors to evaluate the police, invite the masses to the public security organs to carry out mass work by face-to-face talks, and organize grass-roots police stations to open their doors to evaluate the police at least once a year to understand the voices of the masses. Indirect contact: such as cooperating with the families of fugitives regularly to persuade them to surrender themselves. Poverty alleviation: that is, the grassroots police help the people in need through their own strength and try their best to solve problems for the people. The police should give priority to education and take resolute measures to make a fuss about mass issues with ulterior motives, lest criminals with disorderly social order be brought to justice, and ensure social stability and the fundamental interests of the people.