Can bank card freezing customer service be found out?

Legal analysis: 1, telephone consulting bank customer service. Under normal circumstances, when a bank card is frozen, the bank's customer service staff can find out the reason why the bank card is frozen through the intranet query, and then tell the consultant. 2. Bank counter consultation. Take the frozen card to the bank counter to find out the reason for the freeze. Bank staff will inquire through the internal banking system and tell you the reason for the freeze. 3. Inquiries from relevant judicial departments. When the judicial department freezes personal bank card property, there will be approval from relevant institutions to freeze personal property. 4. Online inquiry. If the bank card is frozen, there will be a prompt when logging in online. Of course, the specific reasons need to be inquired by the internal system of the bank or the judiciary.

Legal basis: Article 487 of the Civil Procedure Law of People's Republic of China (PRC) stipulates that the time limit for the people's court to freeze the bank deposits and other funds of the person subjected to execution shall not exceed six months, the time limit for sealing up or distraining movable property shall not exceed one year, and the time limit for sealing up immovable property and freezing other property rights shall not exceed two years. Except as otherwise provided by laws and judicial interpretations. If the person subjected to execution applies for an extension of the time limit, the people's court shall go through the formalities of sealing up, distraining and freezing before the expiration of the time limit for sealing up, distraining and freezing, and the extension period shall not exceed half of the time limit specified in the preceding paragraph.