Since the outbreak of the epidemic, 12345 has made great efforts in epidemic prevention and control, and received nearly 10,000 calls related to the epidemic every day, which has become a "bridge of contact" between citizens and party committees and governments and another sentry post for epidemic prevention and control.
In response to the demands of epidemic prevention and control reflected by the hotline 12345, the Supervision Committee of Fengtai District Commission for Discipline Inspection set up a special supervision and inspection team to go deep into the front line to urge relevant departments to quickly check, respond in time and solve efficiently. Tongzhou District Urban Management Committee promised that the 12345 hotline related to epidemic prevention and control will call for entering the "ultra-fast processing channel" and make an urgent appeal.
In the face of multiple demands during the epidemic, the service boundary of the 12345 hotline is constantly expanding. In order to facilitate foreigners to obtain epidemic information, the hotline 12345 provides services in eight foreign languages, including English, French and German. The hotline 12345 also opened a special line of "health expert consultation", with 8 medical experts and 4 psychologists participating in the consultation work every day.
12345 receiving content
1, inaction, slow action and disorderly action in the fight against the epidemic.
2. Failing to perform the duties of reporting and informing the epidemic situation in COVID-19 according to law, or concealing, making false reports or delaying the reporting of the epidemic situation in COVID-19.
3. Fabricating and disseminating false information about epidemic prevention and control or the development of emergency response.
Tell the truth when reflecting the relevant situation, and provide the real name and contact information to facilitate the follow-up investigation and continue to verify the relevant situation; After the investigation, the undertaking department will feedback the results in time.
Please refer to Phoenix Net-Tel 12345 for the above contents! Beijing has set up a special hotline for monitoring and reporting epidemic prevention and control.
Refer to the Central People's Government-Beijing Hotline 12345: Lianxin Bridge for Epidemic Prevention and Control.